Hey, basically i have itunes 10.4 installed on my computer and it seems to work fine untill i plug my iphone 3g in. Itunes doesn't recognize the device yet my computer does as it comes up with different programs i can open it in. I have uninstalled itunes and reinstalled it and nothing has changed, as you can imagine its very annnoying as i cant sync new songs ect. Any help would be great. Thanks
if the phone has a lock code to unlock it, punch in the code, leave it on the home screen then plug it in. might solve it
Have you removed any registry settings to do with Itunes ? There could be something lurking about thats preventing it from allowing your iphone to sync, or an easier option try it on another system with the same OS to see if it works perfectly on that..?
Its likely windows 7/itunes not liking each other much which is known, i have a sync issue with itunes on my rig even after a fresh format/install of windows and itunes a month back...its never worked ok with me.....sometimes it syncs...sometimes it locks up and freezes itunes up...itunes have meant to have released patches to solve it but the problem persists....however if i plug the phone into my laptop with win xp there is no issue. I think the syncing program is bonjour in your programs list, if you un-install apple make sure you un-install bonjour as well and then download itunes again making sure you get the win 7 64 bit edition of apple itunes....see if that works...but i have done that numerous times but the problem still persists with mine...so i just use the laptop as the issue is with itunes itself and its crappy developers still not sorting out the issue with win 7 compatibility not the pc..
i have no issues with the 2 iphones we have here iphone4 and iphone3g, on win 7, works every time, so i would say more likely a driver issue of some sort (USB/chipset)
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601) MICRO-STAR INTERNATIONAL CO.,LTD MS-7583 iTunes 10.4.0.80 QuickTime 7.6.9 FairPlay 1.12.20 Apple Application Support 1.5.2 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 3.4.1.2 Apple Mobile Device Driver 1.57.0.0 Bonjour 3.0.0.2 Gracenote SDK 1.9.1.485 Gracenote MusicID 1.9.1.102 Gracenote Submit 1.9.1.133 Gracenote DSP 1.9.1.43 iTunes Serial Number - Current user is not an administrator. The current local date and time is 2011-08-03 20:58:09. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is supported. Core Media is supported. Video Display Information ATI Technologies Inc., ATI Radeon HD 5800 Series ATI Technologies Inc., ATI Radeon HD 4300/4500 Series **** External Plug-ins Information **** No external plug-ins installed. iPodService 10.4.0.80 (x64) is currently running. iTunesHelper is currently not running. Apple Mobile Device service 3.3.0.0 is currently running. **** Device Sync Tests **** One or more sync tests failed. Just done a test within itunes and got that back. As you can see the device sync test failed. Can you post one of these of your working one so i can see if there the same? Thanks
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601) Acer Aspire 7738 iTunes 10.4.0.80 QuickTime 7.6.9 FairPlay 1.12.20 Apple Application Support 1.5.2 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 3.4.1.2 Apple Mobile Device Driver 1.57.0.0 Bonjour 3.0.0.2 (333.2) Gracenote SDK 1.9.1.485 Gracenote MusicID 1.9.1.102 Gracenote Submit 1.9.1.133 Gracenote DSP 1.9.1.43 iTunes Serial Number: blanked Current user is not an administrator. The current local date and time is 2011-08-03 21:08:04. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is supported. Core Media is supported. Video Display Information NVIDIA, NVIDIA GeForce GT 240M **** External Plug-ins Information **** No external plug-ins installed. **** Device Connectivity Tests **** iPodService 10.4.0.80 (x64) is currently running. iTunesHelper 10.4.0.80 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers: Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly. Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly. Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly. Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly. Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly. Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly. Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly. Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly. No FireWire (IEEE 1394) Host Controller found. Connected Device Information: Rich’s iPhone, iPhone 4 (GSM) running firmware version 4.3.5 Serial Number: blanked for security reasons **** Device Sync Tests **** Sync tests completed successfully.
Everytime i see you post mate i look at your avatar and picture you pondering over your response in that exact same pose before you reply.
installed a few things and basically copied what you had on itunes and it seems to have worked. Just plugged my iphone in and it synced Thanks everyone for the help and hopefully it continues to work
