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Old 2nd Oct 2011, 17:19   #3
Blogins
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HOT LINKS

The above covers the essentials but for some more in depth reading here are some excellent consumer resource websites, some of which have been quoted directly in this thread:

Money Saving Expert - Basically the daddy of all consumer websites, everything you need can be found here.
The One Show: Sale of Goods Act - Nice explanation of this legislation in video form with Dom Littlewood.
The One Show: Distance Selling Regulations - Nice explanation of this legislation in video form with Dom Littlewood.

This thread has been active for a while so any interesting examples of consumers battling for their rights has been linked below to take you directly to the relevant post!

POSTS UNDER THIS THREAD

Sale of Goods Act 1979 claim against a faulty 3 Year and 7 Month old XBOX 360

EXTERNAL THREADS

Return of monitor under the Distance Selling Regulations and Sale of Goods Act 1979

CELEBRATING EXCELLENT CUSTOMER SERVICE

Below I've linked examples where Bit-Tech users have experienced customer service that goes beyond the ordinary...

Logitech Mouse Replacement
Antec Case Replacement

FUTURE LEGISLATION

Below is a link to a refreshed trans-european law called The Consumer Rights Directive that goes beyond The Distance Selling Regulations and will be implemented from 13th june 2014...

EU Consumer Rights Directive
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Last edited by Blogins; 16th May 2014 at 20:51.
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