Retailers blamed for Xbox shortages - bit-tech.net Forums

WilHarris · 6th Dec 2005, 12:06

http://www.bit-tech.net/news/2005/12...xbox_shortage/

wharrad · 6th Dec 2005, 12:16

It's not the retailer's fault....

But if there's one thing that can really hack off a British person, it's waiting in que and finding someone who ordered it after you getting their's first!

I hope they're not sending them out in alphabetical order of last name rather than date ordered!

DivineSin · 6th Dec 2005, 12:16

Again, just another sign that microsoft rushed this console to launch, trying to get a hand up on sony and try to steal away some of there market share. It looks like it might of backfired on them as i know alot of people who have decided to wait till both systems are launched to decide rather than just buying one right away(Like they would have a chence to buy one anyway). I think if they would of waited another month or two, and revamped stock to -atleast- a million consoles per country, they might of had a good chance and stealing some market share away.

Icecoldbagey · 6th Dec 2005, 12:29

My premium pack arrived this morning..its next to me

Ice

Monkey200SX · 6th Dec 2005, 12:49

I understand what microsoft have said about the retailer, i work for Dixons part time and we stopped taking pre orders as we didnt know how many units we would get let alone any. so if you didnt know how many you were garanteed to get how do you know how many orders you can forfill?? but Microsoft did botch the launch and should have made sure that the unit were fault free allowing more unit to be sold and not to have to keep units back to replace faulty units, and not makeing enough in the first place.

its a big lesson for the other manufacturers in launching a new product for the chirstmas rush and i think microsoft will pay heavily for this. but its nothing they cant afford.

but as they say, bad press is free advertising as such as its putting the consoles name on everyones lips/papers/news etc

MrWillyWonka · 6th Dec 2005, 13:10

I think MS just wanted to release before the Christmas launch, but tbh even if MS released it after Christmas, the consoles will still sell out.

I think Sony will be keeping availability high, I remember when the PS2 was released it was pretty easy to get hold of one.

I do think Amazon has to take some of the blame, they accepted too many pre orders when they didn't know how much stock they were gonna recieve

DivineSin · 6th Dec 2005, 13:22

Quote:

Originally Posted by MrWillyWonka

I think MS just wanted to release before the Christmas launch, but tbh even if MS released it after Christmas, the consoles will still sell out.

I think Sony will be keeping availability high, I remember when the PS2 was released it was pretty easy to get hold of one.

I do think Amazon has to take some of the blame, they accepted too many pre orders when they didn't know how much stock they were gonna recieve

Heh, yea..easy for you to get your hands on because you lived in the UK. On the state side, we had to kill people to get our ps2's. Mothers whent to war for the right to own a ps2 to give to there son or daughter on christmas day. But i think the ps3 will be MUCH different, as they have actually had a long time since they announced that the system is being developed and havnt really seemed to rush a thing. I just hope they keep the controller design, as it is the same design as the old controller but slightly skewed. That way i can buy a third party ps3 controller that actually looks like a good controller and acts like my trusty ps2 controller.

Beavy · 6th Dec 2005, 13:40

What worldwide release?? Spare a thought for us aussies who have to wait until march for the xbox 360! (though we will hopefully have no dodgy consoles, and will have elder scrolls available from launch

)

Spaced_invader · 6th Dec 2005, 14:34

Quote:

Originally Posted by MrWillyWonka

I think Sony will be keeping availability high, I remember when the PS2 was released it was pretty easy to get hold of one.

LOL only because everyone that wanted one ordered it from the states before the launch date...

Nottheking · 6th Dec 2005, 18:14

Well, I can see why Amazon.co.uk is getting blamed for this, and I see how it can be merited. They made a contractual guarantee to their pre-order customers that they would be able to recieve their units by Christmas Day. However, a number of people who signed on to a pre-order, (which, as I would presume, does cost a good chunk of dough, if not paying fully in advance) wound up getting effectively "cheated" on their part of the deal. And because Microsoft is not accepting direct liability to the customers, it is thus the fault of Amazon. Simple legal logic.

Of course, it remains to be seen if the retailers lash out at Microsoft for cutting them short a bit. Microsoft was likely far to cunning to pull a trick of guaranteeing any specific number that they wouldn't certainly be able to fulfil, so in reality, while they technically were partially at fault for the shortages, (by virture of not producing enough) legally they are free. It's the problem of the retailers. And honestly, if I've already paid in August for the guarantee to have an Xbox 360 by Christmas, I would be royally ticked if I was told that I couldn't have it until spring 2006, and all they offered me was £10. So really, those of you suggesting that the customers are being unreasonable perhaps aren't looking the problem here through properly.

cjayres@mac.com · 6th Dec 2005, 20:33

Sorry transparent, how about limited with information and liars.

I ordered in August with Play.com. So far I have had , "you are near the top of the list for the next shipment, which is probably going to be before Xmas" then not a day later "We won't get any consoles now until January....the list is with the warehouse in Jersey....we have no visibility of it" followed by, don't count on one before March"..........MARCH !!!!!!!!!

....and what about Microsoft with "we will ship new stock every week". Why can't anyone give a straight answer. My only positive thought is that they will probably solve the faults by the time I get mine. GITS

Nexxo · 6th Dec 2005, 20:34

Hmmm... people in some third world countries just want some food. Perhaps (oh, the audacity!) some medical care for their sick child. And if they feel really lucky, they hope to make it into the next year without famine, natural disaster, plague or civil war... Long term objective: get a goat.

Some people ought to get a f**king grip already. All that agony and impatience for a friggin' game console? Are they for real?!?

Zach · 6th Dec 2005, 20:45

will the hype be same for ps3? would it be worth buying 3 wait for stocks to run out, sell 2, make money back and a free ps3

i might do it anyway.

but yeah, i wish i had bought an xbox360 now, i didnt know i wud have this much spare cash runnin upto xmas. spose ill spend it on something else.

DivineSin · 6th Dec 2005, 21:48

Quote:

Originally Posted by Nexxo

Hmmm... people in some third world countries just want some food. Perhaps (oh, the audacity!) some medical care for their sick child. And if they feel really lucky, they hope to make it into the next year without famine, natural disaster, plague or civil war... Long term objective: get a goat.

Some people ought to get a f**king grip already. All that agony and impatience for a friggin' game console? Are they for real?!?

What you talkin' bout, Nexxo?

Nexxo · 7th Dec 2005, 17:47

I'm talking about all the impatience and hype of people wanting to get their hands on an X-Box (before, a PSP) like, NOW! So the retailers ran out. So what? They'll get new stock within a month or so, no biggie. What is the big deal with everybody (not directed at people in this thread, just generally)?

Nottheking · 9th Dec 2005, 00:03

Quote:

Originally Posted by Nexxo

I'm talking about all the impatience and hype of people wanting to get their hands on an X-Box (before, a PSP) like, NOW! So the retailers ran out. So what? They'll get new stock within a month or so, no biggie. What is the big deal with everybody (not directed at people in this thread, just generally)?

Well, a number of them recieved what was a contractually binding promise from the retailers, that they would recieve one at that time, and the customers then paid money for this. It's perhaps understandable for them to be upset that the contract was broken by the other side, even if it was due to elements that were in no way within the control of either party. Kinda like purchasing an object and having it shipped to you, only it, say, gets lost or destroyed during shipment; insurance will get you another one, but it will take at least a few more weeks.

And let's not forget, inumerable people had pre-ordered this thing with the intention of it being their major gift to someone for this holiday season. If you were all set on getting someone a $400US present, only to find that your pre-order that should've gotten it won't be fulfiled in time, I'd imagine just about anyone would be left with some pretty strong negative feelings there.

6th Dec 2005, 12:06	#1
WilHarris Just another nobody Join Date: Jun 2001 Location: Oxford Posts: 2,671	Retailers blamed for Xbox shortages http://www.bit-tech.net/news/2005/12...xbox_shortage/

6th Dec 2005, 12:16	#2
wharrad Hypermodder Join Date: Jul 2003 Location: Burford, Oxfordshire Posts: 866	It's not the retailer's fault.... But if there's one thing that can really hack off a British person, it's waiting in que and finding someone who ordered it after you getting their's first! I hope they're not sending them out in alphabetical order of last name rather than date ordered! __________________ Jimmy Carr - "It's easier to get forgiveness than permission"

6th Dec 2005, 12:29	#4
Icecoldbagey Mountain Dew!!! Join Date: Oct 2004 Location: Durham Posts: 1,406	My premium pack arrived this morning..its next to me Ice __________________ Lets break out the shotguns, we're going to town!

6th Dec 2005, 13:10	#6
MrWillyWonka . Moderator Join Date: Jul 2004 Location: Southampton, Hants Posts: 5,746	I think MS just wanted to release before the Christmas launch, but tbh even if MS released it after Christmas, the consoles will still sell out. I think Sony will be keeping availability high, I remember when the PS2 was released it was pretty easy to get hold of one. I do think Amazon has to take some of the blame, they accepted too many pre orders when they didn't know how much stock they were gonna recieve __________________ Project Red - HL2 - PSOne LCD S-Video Guide Main Rig: Asus Striker Extreme, Intel Core 2 Quad Q6600 G0 OC'd to 2.65GHz, 4GB Corsair XMS, 8800GTS in SLI, 36 & 74GB Raptors

6th Dec 2005, 20:33	#11
cjayres@mac.com What's a Dremel? Join Date: Dec 2005 Posts: 1	Transparent - LOL Sorry transparent, how about limited with information and liars. I ordered in August with Play.com. So far I have had , "you are near the top of the list for the next shipment, which is probably going to be before Xmas" then not a day later "We won't get any consoles now until January....the list is with the warehouse in Jersey....we have no visibility of it" followed by, don't count on one before March"..........MARCH !!!!!!!!! ....and what about Microsoft with "we will ship new stock every week". Why can't anyone give a straight answer. My only positive thought is that they will probably solve the faults by the time I get mine. GITS

6th Dec 2005, 12:16	#3
DivineSin Ultramodder Join Date: Apr 2004 Location: Florida Posts: 1,251	Again, just another sign that microsoft rushed this console to launch, trying to get a hand up on sony and try to steal away some of there market share. It looks like it might of backfired on them as i know alot of people who have decided to wait till both systems are launched to decide rather than just buying one right away(Like they would have a chence to buy one anyway). I think if they would of waited another month or two, and revamped stock to -atleast- a million consoles per country, they might of had a good chance and stealing some market share away.

6th Dec 2005, 12:49	#5
Monkey200SX Hypermodder Join Date: Aug 2005 Location: England Posts: 604	I understand what microsoft have said about the retailer, i work for Dixons part time and we stopped taking pre orders as we didnt know how many units we would get let alone any. so if you didnt know how many you were garanteed to get how do you know how many orders you can forfill?? but Microsoft did botch the launch and should have made sure that the unit were fault free allowing more unit to be sold and not to have to keep units back to replace faulty units, and not makeing enough in the first place. its a big lesson for the other manufacturers in launching a new product for the chirstmas rush and i think microsoft will pay heavily for this. but its nothing they cant afford. but as they say, bad press is free advertising as such as its putting the consoles name on everyones lips/papers/news etc

6th Dec 2005, 13:40	#8
Beavy What's a Dremel? Join Date: Nov 2005 Location: Melbourne Posts: 14	What worldwide release?? Spare a thought for us aussies who have to wait until march for the xbox 360! (though we will hopefully have no dodgy consoles, and will have elder scrolls available from launch )

6th Dec 2005, 18:14	#10
Nottheking Multimodder Join Date: Nov 2005 Location: Michigan, USA Posts: 91	Well, I can see why Amazon.co.uk is getting blamed for this, and I see how it can be merited. They made a contractual guarantee to their pre-order customers that they would be able to recieve their units by Christmas Day. However, a number of people who signed on to a pre-order, (which, as I would presume, does cost a good chunk of dough, if not paying fully in advance) wound up getting effectively "cheated" on their part of the deal. And because Microsoft is not accepting direct liability to the customers, it is thus the fault of Amazon. Simple legal logic. Of course, it remains to be seen if the retailers lash out at Microsoft for cutting them short a bit. Microsoft was likely far to cunning to pull a trick of guaranteeing any specific number that they wouldn't certainly be able to fulfil, so in reality, while they technically were partially at fault for the shortages, (by virture of not producing enough) legally they are free. It's the problem of the retailers. And honestly, if I've already paid in August for the guarantee to have an Xbox 360 by Christmas, I would be royally ticked if I was told that I couldn't have it until spring 2006, and all they offered me was £10. So really, those of you suggesting that the customers are being unreasonable perhaps aren't looking the problem here through properly.

6th Dec 2005, 20:34	#12
Nexxo ...like a geek! Moderator Join Date: Oct 2001 Location: Birmingham, UK Posts: 15,092	Hmmm... people in some third world countries just want some food. Perhaps (oh, the audacity!) some medical care for their sick child. And if they feel really lucky, they hope to make it into the next year without famine, natural disaster, plague or civil war... Long term objective: get a goat. Some people ought to get a f*king grip already. All that agony and impatience for a friggin' game console? Are they for real?!? __________________ "You actually hope to achieve your ideals, I just use mine as an excuse to hate everything" --specofdust* "There is no Real Life, only Away From Keyboard" --gpw111 "...my wife says I can't have any trolls, cause they argue with the dog and eat the fish" --KayinBlack

6th Dec 2005, 20:45	#13
Zach Multimodder Join Date: Jul 2005 Location: Middle Earth Posts: 138	will the hype be same for ps3? would it be worth buying 3 wait for stocks to run out, sell 2, make money back and a free ps3 i might do it anyway. but yeah, i wish i had bought an xbox360 now, i didnt know i wud have this much spare cash runnin upto xmas. spose ill spend it on something else.

7th Dec 2005, 17:47	#15
Nexxo ...like a geek! Moderator Join Date: Oct 2001 Location: Birmingham, UK Posts: 15,092	I'm talking about all the impatience and hype of people wanting to get their hands on an X-Box (before, a PSP) like, NOW! So the retailers ran out. So what? They'll get new stock within a month or so, no biggie. What is the big deal with everybody (not directed at people in this thread, just generally)? __________________ "You actually hope to achieve your ideals, I just use mine as an excuse to hate everything" --specofdust "There is no Real Life, only Away From Keyboard" --gpw111 "...my wife says I can't have any trolls, cause they argue with the dog and eat the fish" --KayinBlack