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Margon · 10th Apr 2012, 12:30

hello,

This is a big photocopier/printer.

I have just migrated a network to use a couple of new server etc. This was running fine on the old server, is running fine on the new server, except cannot pick "drawer 3" or "drawer 4" for your paper source - trying to choose them and it gives you the message "tray not installed" - anyone any idea how to install the tray/drawer? Physically, it is installed and shut. Im guessing there is something I have missed somewhere.

Thanks as ever.

TheStockBroker · 10th Apr 2012, 13:39

Some noob suggestions from me:

Were there pre-existing settings only allowing print jobs to those trays from a selected IP range/mac address?

i.e. Currently, where I work, only I and a select few others can print from tray x on y printer because we use that drawer/tray to print cheques. Allowed users are determined by username, password, and originating IP and MAC address (admittedly a little redundant).

Therefore it's possible something like the above was set up previously (to save printing on A3, or in colour or w/e), but everybody was put on the 'allow' list?

Also, a valid option is just the old "on and off again"?

Margon · 10th Apr 2012, 13:56

i figured it out! you have to manually choose the configuration for the drawers/feeds so that it matches the physical make up of the printer. so I had to make the little picture of the printer match the real life printer.

Fun fun. Thanks TSB

Flibblebot · 10th Apr 2012, 14:59

I used to hate Canon photocopiers. Our first colour copier was a Canon with the massive Fiery unit dangling off the side - I think it used to run a Linux variant, IIRC. It was a horribly temperamental machine - any more than a couple of copies at a time and it used to jam, and always in the same place - on the drum. More swear words were shouted at that one copier than any other piece of equipment in the whole building (granted, it was me doing much of that swearing, but then I was the one who was always called to fix it)

I can only hope for your sanity, Margo, that Canon copiers have improved in the intervening ten years

10th Apr 2012, 12:30	#1
Margon Margon Man Join Date: May 2010 Location: Brighton Posts: 2,183	Canon CLC5151-H1 hello, This is a big photocopier/printer. I have just migrated a network to use a couple of new server etc. This was running fine on the old server, is running fine on the new server, except cannot pick "drawer 3" or "drawer 4" for your paper source - trying to choose them and it gives you the message "tray not installed" - anyone any idea how to install the tray/drawer? Physically, it is installed and shut. Im guessing there is something I have missed somewhere. Thanks as ever. __________________ i7 920 - 12GB - 5870 Keycool 87 Modded Clears - Cougar Attack Reds - KBT Oni Browns - Ducky DK1087 Blues - Cherry G80-3700 Blacks

10th Apr 2012, 13:39	#2
TheStockBroker King Battletoad Join Date: Nov 2009 Location: London Posts: 1,177	Some noob suggestions from me: Were there pre-existing settings only allowing print jobs to those trays from a selected IP range/mac address? i.e. Currently, where I work, only I and a select few others can print from tray x on y printer because we use that drawer/tray to print cheques. Allowed users are determined by username, password, and originating IP and MAC address (admittedly a little redundant). Therefore it's possible something like the above was set up previously (to save printing on A3, or in colour or w/e), but everybody was put on the 'allow' list? Also, a valid option is just the old "on and off again"? __________________ Fractal Define XL / Asus Maximus V Gene Z / 3570k i5 @ 4.8Ghz / Corsair H80 / 8GB Corsair Vengeance 1600Mhz DDR3 / EVGA GTX 680 FTW 4GB / Asus Xonar DX / 512GB OCZ Vertex 4 / Seasonic X-650 / Dell U2711

10th Apr 2012, 13:56	#3
Margon Margon Man Join Date: May 2010 Location: Brighton Posts: 2,183	i figured it out! you have to manually choose the configuration for the drawers/feeds so that it matches the physical make up of the printer. so I had to make the little picture of the printer match the real life printer. Fun fun. Thanks TSB __________________ i7 920 - 12GB - 5870 Keycool 87 Modded Clears - Cougar Attack Reds - KBT Oni Browns - Ducky DK1087 Blues - Cherry G80-3700 Blacks

10th Apr 2012, 14:59	#4
Flibblebot Gimp dog! Join Date: Apr 2005 Location: Nowhere interesting Posts: 3,546	I used to hate Canon photocopiers. Our first colour copier was a Canon with the massive Fiery unit dangling off the side - I think it used to run a Linux variant, IIRC. It was a horribly temperamental machine - any more than a couple of copies at a time and it used to jam, and always in the same place - on the drum. More swear words were shouted at that one copier than any other piece of equipment in the whole building (granted, it was me doing much of that swearing, but then I was the one who was always called to fix it) I can only hope for your sanity, Margo, that Canon copiers have improved in the intervening ten years __________________ My uber-system: 66Mhz 486DX2, 8Mb RAM, 20Mb hard drive, 256 colour VGA adaptor (goes all the way up to 800x600!), keyboard AND serial mouse

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