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tony007 · 1st May 2012, 09:44

I have had 2 laptops to repair recently both had horizontal split screens with the same on the top as the bottom something like this http://www.youtube.com/watch?v=gGpiY09oYB0 how do I get this back into one screen is this something to do with aero. I did manage to get both back to one screen one by a startup repair and the second by an upgrade rerinstall as start up repair did'ent work on that one. Can anyone tell me a quicker way. Thanks.

faugusztin · 1st May 2012, 09:46

Windows 7 doesn't have such feature.

Fantus · 1st May 2012, 10:02

As has been said, that's not a Windows feature. I'd be looking at the Display Drivers as it sounds like it thinks there's two monitors.
Uninstall/Reinstall of the Display Drivers and/or Chipsets would be the first thing I'd try.

tony007 · 1st May 2012, 12:23

Fantus I think you may be right I clicked on update driver and got the message that I already have the best driver so I uninstalled it then restarted and the double horizontal screen had gone. Is this a permanent fix though the owner said last time I repaired it, it was ok then it went into the double screen a few days later. The same happened with me I fixed it then the double screen came back. It is ok now though so what was the original problem was it a badly installed driver or something else. Thanks anyway.

Fantus · 1st May 2012, 13:13

You need to find out what's changing the Driver for you. I'd guess it's a Windows update so change it back so it's working and see what updates you're getting.
It's that or a setting in the Driver which is switching over from Default. Reloading the Driver would (should) reset all the settings to default so that could be why it works for a while.

tony007 · 1st May 2012, 14:21

Yes once again you could be right Fantus I installed updates and then left the laptop while they were installing came back and I had the split screen again. How do I find which update it is if this is so. Thanks.

Fantus · 1st May 2012, 15:01

Which version of Windows is it?

tony007 · 1st May 2012, 16:30

Windows7 home premium

Fantus · 1st May 2012, 20:57

When you go to the Updates Window and it shows that you have updates, there's an option to see what the updates are. I can't remember what it is off-hand (something like 'view available updates) but you can pick which ones you want and hide the ones you don't want to see again by right-clicking on them.
You want to hide whichever one is updating the Graphics Driver and then it'll ignore it from then on.

tony007 · 2nd May 2012, 01:08

I think it is now stable I have had it off overnight and just booted up it came up full screen. Plus I have done numerous restarts on it before then all came up good I have all today to test it again thanks for your help Fantus.

1st May 2012, 09:44	#1
tony007 Multimodder Join Date: Feb 2011 Location: newcastle upon tyne Posts: 123	windows7 horizontal split screen I have had 2 laptops to repair recently both had horizontal split screens with the same on the top as the bottom something like this http://www.youtube.com/watch?v=gGpiY09oYB0 how do I get this back into one screen is this something to do with aero. I did manage to get both back to one screen one by a startup repair and the second by an upgrade rerinstall as start up repair did'ent work on that one. Can anyone tell me a quicker way. Thanks.

1st May 2012, 09:46	#2
faugusztin I am the guy with two left hands Join Date: Aug 2008 Location: Bratislava, Slovakia Posts: 4,574	Windows 7 doesn't have such feature. __________________ Cerberus Core i7-2600K Asus P8Z77-I Deluxe GSkill RipjawsX 2x8GB DDR3-1600CL9 watercooled EVGA GTX670 Samsung 830 256GB Bitfenix Prodigy Seasonic X-460 Windows 8 Pro Prometheus Xeon E3-1235 Asus P8B WS GSkill RipjawsX 2x4GB DDR3-1333CL7+2x8GB DDR3-1333CL9 Coolink Corator DS Force 3 240GB+4xWD30EFRX+2xWD20EARS+6xWD20EARX Nanoxia DS1 Seasonic X-460 Ubuntu 12.04

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1st May 2012, 10:02	#3
Fantus Nothing to see here... <_< Join Date: Jun 2010 Location: Ipswich, UK Posts: 541	As has been said, that's not a Windows feature. I'd be looking at the Display Drivers as it sounds like it thinks there's two monitors. Uninstall/Reinstall of the Display Drivers and/or Chipsets would be the first thing I'd try.

1st May 2012, 12:23	#4
tony007 Multimodder Join Date: Feb 2011 Location: newcastle upon tyne Posts: 123	Fantus I think you may be right I clicked on update driver and got the message that I already have the best driver so I uninstalled it then restarted and the double horizontal screen had gone. Is this a permanent fix though the owner said last time I repaired it, it was ok then it went into the double screen a few days later. The same happened with me I fixed it then the double screen came back. It is ok now though so what was the original problem was it a badly installed driver or something else. Thanks anyway.

1st May 2012, 13:13	#5
Fantus Nothing to see here... <_< Join Date: Jun 2010 Location: Ipswich, UK Posts: 541	You need to find out what's changing the Driver for you. I'd guess it's a Windows update so change it back so it's working and see what updates you're getting. It's that or a setting in the Driver which is switching over from Default. Reloading the Driver would (should) reset all the settings to default so that could be why it works for a while.

1st May 2012, 14:21	#6
tony007 Multimodder Join Date: Feb 2011 Location: newcastle upon tyne Posts: 123	Yes once again you could be right Fantus I installed updates and then left the laptop while they were installing came back and I had the split screen again. How do I find which update it is if this is so. Thanks.

1st May 2012, 15:01	#7
Fantus Nothing to see here... <_< Join Date: Jun 2010 Location: Ipswich, UK Posts: 541	Which version of Windows is it?

1st May 2012, 16:30	#8
tony007 Multimodder Join Date: Feb 2011 Location: newcastle upon tyne Posts: 123	Windows7 home premium

1st May 2012, 20:57	#9
Fantus Nothing to see here... <_< Join Date: Jun 2010 Location: Ipswich, UK Posts: 541	When you go to the Updates Window and it shows that you have updates, there's an option to see what the updates are. I can't remember what it is off-hand (something like 'view available updates) but you can pick which ones you want and hide the ones you don't want to see again by right-clicking on them. You want to hide whichever one is updating the Graphics Driver and then it'll ignore it from then on.

2nd May 2012, 01:08	#10
tony007 Multimodder Join Date: Feb 2011 Location: newcastle upon tyne Posts: 123	I think it is now stable I have had it off overnight and just booted up it came up full screen. Plus I have done numerous restarts on it before then all came up good I have all today to test it again thanks for your help Fantus.