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IT Troll · 29th May 2012, 09:46

The current edition has a subscription offer which includes the Custom PC mug and case badge. However neither the subscription website or the call centre recognise the offer code.

What gives? I really wanted the mug.

IT Troll · 12th Jun 2012, 17:50

Anyone had any joy with this? Still says invalid code for me.

Do Dennis / CPC still visit this forum or has it been abandoned since the split?

Shirty · 12th Jun 2012, 22:12

I think the CPC relationship to the site only really exists when Ben (arcticstoat) logs in. The painful lack of response to your original post sort of says it all really

arcticstoat · 13th Jun 2012, 14:37

Sorry, I've only just spotted this - I'm afraid subscriptions are run by a completely different company, so I can't tell you an answer straightaway, but I'll pass this on to CPC's publisher and try to find out. what's going on.

Ben

IT Troll · 13th Jun 2012, 21:34

Thanks that would be great.

I am an existing longstanding subscriber so you could always just send me a mug to save me the re-subscription hassle.

arcticstoat · 19th Jun 2012, 09:53

If I had the mugs here then I'd send you one, but they're unfortunately all in our subs department. They've just told me that your mug should have been sent out as soon as the first payment was taken, so if you still haven't got your mug could you drop me a line (editor[at]custompc.co.uk) with your name, address and subs number, and I'll pass it onto our Subs department and see if I can get it sorted out

Wing Zero · 20th Jun 2012, 17:08

Any chance of getting the case badge without having to jump through the hoops of cancelling my subscription and re-subbing.

IT Troll · 20th Jun 2012, 20:22

The website is now accepting the offer code so that is good for new subscribers.

Existing subscribers need to ring the subscription centre and they will cancel/renew your subscription so that you take advantage of the offer. Just did it myself and it is quite painless.

IT Troll · 12th Aug 2012, 12:08

Oh well, I never did recieve my mug and badge and the offer has now switched to an OcUK USB stick.

So after an uninterrupted 8-year subscription run, I have cancelled my direct debit whilst I reassess my options. I may trial the digital edition, but it reallly needs to be reduced in cost for me to consider this for the long term.

Air_Cooling · 15th Aug 2012, 17:05

I have the mug!!

IT Troll · 15th Aug 2012, 17:08

Ah, that's where it went. Please send it on.

29th May 2012, 09:46	#1
IT Troll Minimodder Join Date: Aug 2009 Posts: 23	Mug and badge subscription offer The current edition has a subscription offer which includes the Custom PC mug and case badge. However neither the subscription website or the call centre recognise the offer code. What gives? I really wanted the mug.

13th Jun 2012, 14:37	#4
arcticstoat Who is the Milkman? Join Date: May 2004 Location: UK Posts: 913	Sorry, I've only just spotted this - I'm afraid subscriptions are run by a completely different company, so I can't tell you an answer straightaway, but I'll pass this on to CPC's publisher and try to find out. what's going on. Ben __________________ Ben Hardwidge Custom PC Editor www.russell-crow.com

19th Jun 2012, 09:53	#6
arcticstoat Who is the Milkman? Join Date: May 2004 Location: UK Posts: 913	If I had the mugs here then I'd send you one, but they're unfortunately all in our subs department. They've just told me that your mug should have been sent out as soon as the first payment was taken, so if you still haven't got your mug could you drop me a line (editor[at]custompc.co.uk) with your name, address and subs number, and I'll pass it onto our Subs department and see if I can get it sorted out __________________ Ben Hardwidge Custom PC Editor www.russell-crow.com

20th Jun 2012, 17:08	#7
Wing Zero Ita-sha owner Join Date: Apr 2010 Location: Plymouth Posts: 343	Any chance of getting the case badge without having to jump through the hoops of cancelling my subscription and re-subbing. __________________ Project: Wet Rarity: PART 11: Revisited, Revamped, Retubed, still unfinished. Nerf Vortex PC. FINISHED

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12th Jun 2012, 17:50	#2
IT Troll Minimodder Join Date: Aug 2009 Posts: 23	Anyone had any joy with this? Still says invalid code for me. Do Dennis / CPC still visit this forum or has it been abandoned since the split?

13th Jun 2012, 21:34	#5
IT Troll Minimodder Join Date: Aug 2009 Posts: 23	Thanks that would be great. I am an existing longstanding subscriber so you could always just send me a mug to save me the re-subscription hassle.

20th Jun 2012, 20:22	#8
IT Troll Minimodder Join Date: Aug 2009 Posts: 23	The website is now accepting the offer code so that is good for new subscribers. Existing subscribers need to ring the subscription centre and they will cancel/renew your subscription so that you take advantage of the offer. Just did it myself and it is quite painless.

12th Aug 2012, 12:08	#9
IT Troll Minimodder Join Date: Aug 2009 Posts: 23	Oh well, I never did recieve my mug and badge and the offer has now switched to an OcUK USB stick. So after an uninterrupted 8-year subscription run, I have cancelled my direct debit whilst I reassess my options. I may trial the digital edition, but it reallly needs to be reduced in cost for me to consider this for the long term.

15th Aug 2012, 17:05	#10
Air_Cooling Minimodder Join Date: Aug 2012 Location: Barnsley Posts: 20	I have the mug!!

15th Aug 2012, 17:08	#11
IT Troll Minimodder Join Date: Aug 2009 Posts: 23	Ah, that's where it went. Please send it on.