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Old 18th Aug 2012, 17:38   #281
blah
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Mine isn't working, trying to order something for 27 including VAT (so over 20 - VAT) and it won't let me have free shipping via my forum account or the freedelivery20 code
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Old 19th Aug 2012, 07:20   #282
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Mine isn't working, trying to order something for 27 including VAT (so over 20 - VAT) and it won't let me have free shipping via my forum account or the freedelivery20 code
blah, i've found it easiest to phone the order in and mention that the offer isn't working properly on the website, if it doesn't offer the free delivery option. the option still seems a bit buggy, and sometimes displays and other times doesn't. Even on phoned in orders they've still always sent me email updates about dispatch and delivery.
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Old 19th Aug 2012, 17:42   #283
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Thanks for that Splosh.

I was in a rush and so I've just bought it online now, paying the full 5.99 postage even though it says that my account is eligible for free postage.

I will PM the CCL people here with my order number for a refund,
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Old 21st Aug 2012, 09:11   #284
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I've no idea why it sometimes works and sometimes doesn't, but I can always sort the postage out later if the order has been placed and postage paid, as I have for blah, and of course phoning your order works too.
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Old 21st Aug 2012, 10:34   #285
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Is this offer valid for non-UK forum members?
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Old 22nd Aug 2012, 09:09   #286
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Hi Pranja,

Unfortunately not, no. We can only offer our free delivery to mainland UK at the moment I'm afraid.
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Old 14th Sep 2012, 21:08   #287
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hi looking to spend around 48 for a new cooler but the freedelivery20 code is not working for me! have my bit-tech account linked as well? i wanted to pay online as i want to pay via paypal is there any new codes or anything?
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Old 17th Sep 2012, 08:56   #288
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No codes at the moment unfortunately bazman24, but if you're wanting to pay PayPal the best bet is to put the order through with DPD next day delivery and PM me your order number, and I'll get the delivery fee refunded straight away.
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Old 28th Nov 2012, 06:19   #289
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Was gonna order the Logitech HD Webcam C270 at 20.72, but found the free next day delivery option is gone...so came here to check, only to find that the requirement of minimum spend of 20 got changed to 50 :/

Ah well, looks like I gonna order from elsewhere or pick one up from the local Argos store at 19.99 instead.
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Old 30th Nov 2012, 09:41   #290
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Unfortunately due to rising carriage costs the free delivery was no longer viable for orders under 20, so we have had to adjust the threshold for it I'm afraid.
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Old 30th Nov 2012, 10:01   #291
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So is it 50 or 20 now ?

Thanks
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Old 30th Nov 2012, 10:05   #292
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So is it 50 or 20 now ?

Thanks
50 here mate
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Old 20th Dec 2012, 21:00   #293
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Hello, I am here in London, my order is about 71 pounds, but there are still some additional charge for delivery, I already registered at CCL also with my Bit-Tech username and email, how can I get free delivery ?, thank you.

Last edited by WALKYRIE; 20th Dec 2012 at 21:19.
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Old 20th Dec 2012, 21:32   #294
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Hello, I am here in London, my order is about 71 pounds, but there are still some additional charge for delivery, I already registered at CCL also with my Bit-Tech username and email, how can I get free delivery ?, thank you.

Seen as though that was your 21st post its likely the system is yet to pick you up, would probably say to give us a shout tomorrow on 01274 471201 we should be able to help.
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Old 20th Dec 2012, 22:10   #295
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I was looking for the set of 16GB of Samsung DDR3 1600MHz, but is not available anymore at CCL, fortunately is still available the set of 8GB, I am in a hurry now before even that set may be disappear can I make now the order choosing "Collection at Trade Counter" and later when the free delivery issue have been sorted out, change to next day delivery ?
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Old 21st Dec 2012, 08:58   #296
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A collection order wouldn't take any payment from you, so you would need to place your order for delivery. What we normally do is ask for you to put the order through with the 5.99 next day delivery, and then shoot me a PM and I'll just get the delivery refunded for you.

We should be getting the 16GB kit back in soon, but it wouldn't be until some time after Christmas now.
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Old 5th Feb 2013, 12:32   #297
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Hi.
It says I qualify for free next day delivery for bit tech members but still charges me 5.99 for delivery?

How do you sort this out?

Thanks
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Old 5th Feb 2013, 12:41   #298
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Hi.
It says I qualify for free next day delivery for bit tech members but still charges me 5.99 for delivery?

How do you sort this out?

Thanks
Is the order over £20 excluding VAT?
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Old 5th Feb 2013, 12:43   #299
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Yes... It's over £100!
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Old 5th Feb 2013, 16:24   #300
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Hi robump, check your other thread for some options to get around it.

The free delivery for bit-tech members is now for orders over 50.. unfortunately rising carriage costs meant it just wasn't economical for us to offer it on orders under that value anymore but we still wanted to offer what we can to bit-tech members!
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