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Old 11th Dec 2012, 18:55   #1
Bede
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RMA for 560Ti HAWK

I bought a MSI 560Ti Twin Frozr II from Scan in June 2011, was sent a 560Ti HAWK instead; as this appears to my mind to be an upgrade, I didn't complain. I'm getting a lot of visual glitches in multiple games now, so I'd like to RMA it next week. Below are videos I recorded of some of the glitching.




Will the fact that I was sent a different card affect the RMA?
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Old 12th Dec 2012, 08:19   #2
thelaw
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Playing devils advocate, how would they know your not trying to send them a different faulty card that belongs to your mate instead? They only have your word on the whole twin frozr/hawk different card thing..
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Old 12th Dec 2012, 16:39   #3
Bede
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Presumably they can check it against a stock list or something, and I have all the paperwork and box it arrived with.
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Old 14th Dec 2012, 09:43   #4
mark@scan
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Hi,

Please submit an RMA request via the following link using the original invoice number the card was purchased on:

https://secure.scan.co.uk/aspnet/sup...px?QueryType=R

Regards

Last edited by mark@scan; 14th Dec 2012 at 09:54.
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