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Old 6th Feb 2013, 22:58   #1
therookie
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DVD+RW

Hi I'm trying to burn files and format DVD+RW discs but I keep getting error windows and am unable to complete the task, I have tried the discs on another computer and was able to format and burn data to them.

http://www.lg.com/us/data-storage/lg-GH24NS90 this is the optical drive I'm using with Windows 7 Ultimate 64bit, the computer recognizes the disc and can retrieve data off the disc but can't re-write on it or be formatted.

Any advice would be greatly appreciated, thanks
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Old 6th Feb 2013, 23:18   #2
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Any reason for burning in + and not - ?
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Old 6th Feb 2013, 23:59   #3
therookie
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They are + disc's, how would I check? As I say I couldn't format them on this machine, but I was however able to do so on another.
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Old 7th Feb 2013, 02:04   #4
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Check your drive has the latest Firmware

http://www.lg.com/us/support-product/lg-GH24NS90
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Old 7th Feb 2013, 11:47   #5
therookie
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Got an error when trying to run the firmware installer "Valid ATAPI device not found"
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Old 7th Feb 2013, 13:27   #6
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Did you get the correct firmware for your drive?

Check the cables are firmly connected.
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Old 7th Feb 2013, 14:14   #7
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Firmware is up to date, cables are secure, the drive will read discs and retrieve data from the DVD+RW discs (I have checked the discs are working on another computer) but it will not however write or format them, could this be an issue with windows?
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Old 7th Feb 2013, 18:51   #8
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Perhaps. Get yourself a trial of Nero Burning ROM
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Old 7th Feb 2013, 20:55   #9
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Nero said the disc "could not be closed" completed burning, ejected and when I put the disc back in it was empty.

I also noticed when inserting a blank disc Windows does not pop up giving me the option to format like a USB or burn all at once, this is of course enabled in control panel.

Last edited by therookie; 7th Feb 2013 at 21:09.
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Old 7th Feb 2013, 21:42   #10
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Is the drive still under warranty?
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Old 7th Feb 2013, 22:01   #11
therookie
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Mhmmm it's brand new
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Old 8th Feb 2013, 18:26   #12
therookie
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Spoke with LG the drive is in the process of being sent back and replaced
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