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Old 10th Apr 2017, 10:05   #1
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Change of address

I'm trying to change my postal address in my account, but upon trying to update I get the message "An account with this email address already exists, please login to this account instead"

Except I'm not changing my email address, just postal address
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Old 10th Apr 2017, 11:05   #2
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Please can you contact Customer Services either here or by the Live Chat on our home page, and we'll sort this for you.

Thank you
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Old 10th Apr 2017, 11:26   #3
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I didn't even know there was a live chat... I'm used to "HI I'M CHATBOT 4000 PLEASE TALK TO MEEEEE" flashing up in my face on other sites where there's a live chat available

Apparently I had another account with the same email, from >10 years ago, and it was breaking things. Sorted now.
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