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Old 17th Nov 2015, 09:54   #1
ChrisP
Retail Sales Manager
 
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Join Date: Jun 2007
Posts: 979
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After Sales support Sub Forum

We have created a new Sub Forum specifically for After Sales support... Please create all new relevant posts here for direct support.

There will be an area to enter Invoice / RMA numbers coming soon, for now post up this information to be removed by a MOD or PM the Invoice / RMA number if you prefer.

The rules for the post sales support:
- Only Members who have an order number can start a thread
- SCAN will be able to see the order numbers ( coming soon ) but they wont be on public view
- SCAN moderators will deal with the responses
- Opening Poster and Scan Members ONLY to post in each thread (occasional Mod intervention accepted)
- This forum is for advice, please still log an OLQ request with Scan directly


The other bit-tech rules apply as ever.

Regards

Chris.
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"A Customer is not simply an invoice but a welcome addition to the Scan family"

Last edited by ChrisP; 17th Nov 2015 at 10:10.
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