bit-tech.net

Go Back   bit-tech.net Forums > Partner Forums > SCAN Computers - Pre Sales Support

Reply
 
Thread Tools
Old 25th Jul 2016, 23:08   #1
TheMadDutchDude
Flying Dutchman
 
TheMadDutchDude's Avatar
 
Join Date: Aug 2013
Location: Broadview Hts, OH, USA
Posts: 2,815
TheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming Saiyan
Perfection from SCAN, disappointment from EK.

Hey guys,

I'd like to begin with stating that I am glad I decided to order with SCAN again. I was going to go with OCUK, but I decided to get my items from SCAN as you guys accepted Bitcoin as payment, and I had >1 BTC that I figured I may as well use instead of draining my bank.

Anyway, for what it is worth, the order went great from SCAN's standpoint. Everything was delivered as promised and it wasn't late. I was a little worried that they'd miss the Monday delivery as nothing got picked on Friday. It was picked and packed on Saturday, and with me today. Can't complain at all!

The issue I have is with EK. I bought a brand new rad (I hope it is brand new), and although it was sealed with their sticker, it is showing some signs of usage/mishandling during the production and/or packaging of the product. It's odd, because the box is in immaculate condition.

I will upload images a little later on. I just wanted to get this posted before the timer logs me out.

Pics coming shortly.
__________________
ASUS X99-Deluxe/U3.1 | Intel Core i7-5820K @ 4.2 GHz | Custom CPU Water Cooling | Corsair Vengeance LPX 2x8GB | 2x ASUS STRIX RX480@RX580 8GB with VRAM strap mod | Samsung SM951 256GB NVMe + 2x Samsung 850 EVO 250GB in RAID0 | EVGA SuperNOVA G3 1kW | Phanteks Enthoo Evolv TG | CM Masterkeys Pro L | Logitech G502 | Logitech G920 | ASUS ZenBook UX305F
TheMadDutchDude is offline   Reply With Quote
Old 26th Jul 2016, 22:16   #2
TheMadDutchDude
Flying Dutchman
 
TheMadDutchDude's Avatar
 
Join Date: Aug 2013
Location: Broadview Hts, OH, USA
Posts: 2,815
TheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming Saiyan
Here's a link to the pics... sorry for the delay.

http://imgur.com/a/ZwhmH
__________________
ASUS X99-Deluxe/U3.1 | Intel Core i7-5820K @ 4.2 GHz | Custom CPU Water Cooling | Corsair Vengeance LPX 2x8GB | 2x ASUS STRIX RX480@RX580 8GB with VRAM strap mod | Samsung SM951 256GB NVMe + 2x Samsung 850 EVO 250GB in RAID0 | EVGA SuperNOVA G3 1kW | Phanteks Enthoo Evolv TG | CM Masterkeys Pro L | Logitech G502 | Logitech G920 | ASUS ZenBook UX305F
TheMadDutchDude is offline   Reply With Quote
Old 8th Aug 2016, 12:07   #3
mark@scan
Technical / Returns Manager
 
mark@scan's Avatar
 
Join Date: Jun 2007
Posts: 336
mark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyanmark@scan is a Super Spamming Saiyan
Thanks for sharing your order experience. Have you already been in contact regarding the radiator or is this something I can help you with further?

Regards
mark@scan is offline   Reply With Quote
Old 8th Aug 2016, 18:36   #4
TheMadDutchDude
Flying Dutchman
 
TheMadDutchDude's Avatar
 
Join Date: Aug 2013
Location: Broadview Hts, OH, USA
Posts: 2,815
TheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming SaiyanTheMadDutchDude is a Super Spamming Saiyan
I have been in contact, and Jonny told me that this is normal. I'm as surprised as you are! I sincerely hope it isn't normal to receive radiators with bent fins from the factory.

It's already added into my loop. I couldn't be bothered to mess around with it for the sake of a few bent fins and scuffs. I will next time, though.
__________________
ASUS X99-Deluxe/U3.1 | Intel Core i7-5820K @ 4.2 GHz | Custom CPU Water Cooling | Corsair Vengeance LPX 2x8GB | 2x ASUS STRIX RX480@RX580 8GB with VRAM strap mod | Samsung SM951 256GB NVMe + 2x Samsung 850 EVO 250GB in RAID0 | EVGA SuperNOVA G3 1kW | Phanteks Enthoo Evolv TG | CM Masterkeys Pro L | Logitech G502 | Logitech G920 | ASUS ZenBook UX305F
TheMadDutchDude is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 22:35.
Powered by: vBulletin Version 3
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.