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Other My3 Mobile Site

Discussion in 'Software' started by Big Elf, 31 Dec 2015.

  1. Big Elf

    Big Elf Oh no! Not another f----ing elf!

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    Is anyone who uses both 3 mobile and Firefox 42 to access their account through the My3 page getting this error message

    [​IMG]

    Googling suggests it's something to do with a TLS error but I don't know whether that means it's a problem with my Firefox setup or their website. The site opens up, seemingly OK, in IE11 and Chrome.
     
  2. CrazyJoe

    CrazyJoe Modder

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    I'm on firefox 43 and the site works fine, if that helps.
     
    Big Elf likes this.
  3. Big Elf

    Big Elf Oh no! Not another f----ing elf!

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    I've just updated to version 43 and am still getting the error message. I'll try disabling my add ons and see what happens.

    Edit: still get the same error message with the addons disabled. It doesn't do it on another system with Firefox 41 though.
     
    Last edited: 31 Dec 2015
  4. Big Elf

    Big Elf Oh no! Not another f----ing elf!

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    I've reset Firefox which removed all addons and themes which seems to have fixed it. I'm adding them back one by one to see which one is causing the problem.

    As I was getting the problem even with addons disabled it suggests that even having this particular addon installed without enabling it (whichever it is) is enough to cause the problem.
     

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