|17th Nov 2015, 09:41||#1|
Retail Sales Manager
Join Date: Jun 2007
SCAN AFTER SALES SUPPORT Guidelines.
The rules for the After Sales Support:
- Only Members who have an order number can start a thread
- SCAN will be able to see the order numbers ( coming soon ) but they wont be on public view
- SCAN moderators will deal with the responses
- Opening Poster and Scan Members ONLY to post in each thread (occasional Mod intervention accepted)
- This forum is for advice, please still log an OLQ request with Scan directly
The other bit-tech rules apply as ever.
"A Customer is not simply an invoice but a welcome addition to the Scan family"
Last edited by ChrisP; 17th Nov 2015 at 16:26.