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therookie · 6th Feb 2013, 21:58

Hi I'm trying to burn files and format DVD+RW discs but I keep getting error windows and am unable to complete the task, I have tried the discs on another computer and was able to format and burn data to them.

http://www.lg.com/us/data-storage/lg-GH24NS90 this is the optical drive I'm using with Windows 7 Ultimate 64bit, the computer recognizes the disc and can retrieve data off the disc but can't re-write on it or be formatted.

Any advice would be greatly appreciated, thanks

modd1uk · 6th Feb 2013, 22:18

Any reason for burning in + and not - ?

therookie · 6th Feb 2013, 22:59

They are + disc's, how would I check? As I say I couldn't format them on this machine, but I was however able to do so on another.

defined · 7th Feb 2013, 01:04

Check your drive has the latest Firmware

http://www.lg.com/us/support-product/lg-GH24NS90

therookie · 7th Feb 2013, 10:47

Got an error when trying to run the firmware installer "Valid ATAPI device not found"

ferret141 · 7th Feb 2013, 12:27

Did you get the correct firmware for your drive?

Check the cables are firmly connected.

therookie · 7th Feb 2013, 13:14

Firmware is up to date, cables are secure, the drive will read discs and retrieve data from the DVD+RW discs (I have checked the discs are working on another computer) but it will not however write or format them, could this be an issue with windows?

ferret141 · 7th Feb 2013, 17:51

Perhaps. Get yourself a trial of Nero Burning ROM

therookie · 7th Feb 2013, 19:55

Nero said the disc "could not be closed" completed burning, ejected and when I put the disc back in it was empty.

I also noticed when inserting a blank disc Windows does not pop up giving me the option to format like a USB or burn all at once, this is of course enabled in control panel.

ferret141 · 7th Feb 2013, 20:42

Is the drive still under warranty?

therookie · 7th Feb 2013, 21:01

Mhmmm it's brand new

therookie · 8th Feb 2013, 17:26

Spoke with LG the drive is in the process of being sent back and replaced

6th Feb 2013, 21:58	#1
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	DVD+RW Hi I'm trying to burn files and format DVD+RW discs but I keep getting error windows and am unable to complete the task, I have tried the discs on another computer and was able to format and burn data to them. http://www.lg.com/us/data-storage/lg-GH24NS90 this is the optical drive I'm using with Windows 7 Ultimate 64bit, the computer recognizes the disc and can retrieve data off the disc but can't re-write on it or be formatted. Any advice would be greatly appreciated, thanks

7th Feb 2013, 12:27	#6
ferret141 Hypermodder Join Date: Oct 2010 Location: Behind J00 sumware, London Posts: 687	Did you get the correct firmware for your drive? Check the cables are firmly connected. __________________ Intel i5 2500K \| Thermaltake Frio \| 4x4GB Corsair Vengeance LP \| ASUS P8P67 Pro \| EVGA GTX680 2GB SC Signature 2 \| Silverstone ST85F (850W) \| 256GB OCZ Vertex 4 \| 1.5TB Samsung F3 \| 2TB WD Caviar Black \| SONY-NEC BD-5300S BD-RE \| Silverstone Raven 2 Evolution (RV02E-BW USB3.0) \| ASUS VG278H 3Dv2 \| Win7 Ult. 64bit \| Creative X-Fi Fatal1ty Platinum Champion Series \| Speakers:Logitech G51 \| Headset:Beyerdynamics DT770 Pro \| Keyboard:Logitech G15 \| Mouse:Logitech G9x

7th Feb 2013, 17:51	#8
ferret141 Hypermodder Join Date: Oct 2010 Location: Behind J00 sumware, London Posts: 687	Perhaps. Get yourself a trial of Nero Burning ROM __________________ Intel i5 2500K \| Thermaltake Frio \| 4x4GB Corsair Vengeance LP \| ASUS P8P67 Pro \| EVGA GTX680 2GB SC Signature 2 \| Silverstone ST85F (850W) \| 256GB OCZ Vertex 4 \| 1.5TB Samsung F3 \| 2TB WD Caviar Black \| SONY-NEC BD-5300S BD-RE \| Silverstone Raven 2 Evolution (RV02E-BW USB3.0) \| ASUS VG278H 3Dv2 \| Win7 Ult. 64bit \| Creative X-Fi Fatal1ty Platinum Champion Series \| Speakers:Logitech G51 \| Headset:Beyerdynamics DT770 Pro \| Keyboard:Logitech G15 \| Mouse:Logitech G9x

7th Feb 2013, 19:55	#9
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	Nero said the disc "could not be closed" completed burning, ejected and when I put the disc back in it was empty. I also noticed when inserting a blank disc Windows does not pop up giving me the option to format like a USB or burn all at once, this is of course enabled in control panel. Last edited by therookie; 7th Feb 2013 at 20:09.

7th Feb 2013, 20:42	#10
ferret141 Hypermodder Join Date: Oct 2010 Location: Behind J00 sumware, London Posts: 687	Is the drive still under warranty? __________________ Intel i5 2500K \| Thermaltake Frio \| 4x4GB Corsair Vengeance LP \| ASUS P8P67 Pro \| EVGA GTX680 2GB SC Signature 2 \| Silverstone ST85F (850W) \| 256GB OCZ Vertex 4 \| 1.5TB Samsung F3 \| 2TB WD Caviar Black \| SONY-NEC BD-5300S BD-RE \| Silverstone Raven 2 Evolution (RV02E-BW USB3.0) \| ASUS VG278H 3Dv2 \| Win7 Ult. 64bit \| Creative X-Fi Fatal1ty Platinum Champion Series \| Speakers:Logitech G51 \| Headset:Beyerdynamics DT770 Pro \| Keyboard:Logitech G15 \| Mouse:Logitech G9x

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6th Feb 2013, 22:59	#3
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	They are + disc's, how would I check? As I say I couldn't format them on this machine, but I was however able to do so on another.

7th Feb 2013, 01:04	#4
defined Multimodder Join Date: Aug 2012 Posts: 191	Check your drive has the latest Firmware http://www.lg.com/us/support-product/lg-GH24NS90

7th Feb 2013, 10:47	#5
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	Got an error when trying to run the firmware installer "Valid ATAPI device not found"

7th Feb 2013, 13:14	#7
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	Firmware is up to date, cables are secure, the drive will read discs and retrieve data from the DVD+RW discs (I have checked the discs are working on another computer) but it will not however write or format them, could this be an issue with windows?

7th Feb 2013, 21:01	#11
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	Mhmmm it's brand new

8th Feb 2013, 17:26	#12
therookie What's a D.I.S.C.O? Join Date: Apr 2011 Location: Essex Posts: 24	Spoke with LG the drive is in the process of being sent back and replaced