Hello, I didn't write this - it's way funnier and better than anything I could write. This is a review I found on google for the agency from which I currently (for the next 6 more days) rent my house. I am moving out on Friday. Excuse the lack of paragraphs etc. I just copied it off google reviews (I have removed the agency name and called them AGENCY):
Sound like your fairly typical estate agents from my experience. I've never had anything but trouble with them so tend to go private with someone who is nice, reasonable and has half a brain.
Well actually - funnily enough, leaving them to go on to pastures new was not a horrible experience. Not only did I get my FULL deposit back, but it's already even back in my bank account, within 10 days of moving out, so in that respect they weren't that bad at all. they were a bit questionable though over the years, rented a house of them for 4 years!
I really have to agree with Ljs. The best time rental property I've been in was directly arranged with the owner. the agency I use to let my own property out doesn't like to give up information easily.