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Old 2nd Jun 2015, 11:17   #21
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I've had a quick nose about and it does seem to be an issue with the ASMedia drivers and Win 7. I tried other board manufacturers and they all list the same driver version as the one Asus list. Win 8 does seem to avoid these issues so you may want to consider upgrading but it's a bit of an extreme workaround to what seems to be a very common problem. ASMedia don't seem to list generic drivers either annoyingly.
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Old 2nd Jun 2015, 11:21   #22
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It's a driver for supporting USB 3.1, or so I believe, so I'm not too pushed about it since I can't get the USB 3.0 to bloody work

One of the main reasons I did the overhaul and specifically this board, was to have the slew of USB 3.0 ports at the back so that I could have my peripherals and external drives working at nice speeds and not clutter the front I/O port.
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Old 2nd Jun 2015, 11:36   #23
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Is it worth booting off a current Ubuntu live release to see if the ports work under that? If it is an issue with windows 7 you might find I fixed with the free upgrade to 10 next month.
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Old 2nd Jun 2015, 11:40   #24
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I will be jumping aboard the Windows 10 bandwagon when it's available, but it's just really annoying not having use of the ports since I upgraded a few months ago. I've got a USB 3 external HDD sitting here trying to transfer 465GB of data for work and it's taking an eon. An X-55 Rhino gathering dust (as well as my Elite: Dangerous account as a result) and more cables hanging out the front of my PC than a Hentai tentacle scene...
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Old 2nd Jun 2015, 11:44   #25
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Might this help with issues?

https://downloadcenter.intel.com/dow...Chipset-Family

I don't want to download driver upon driver and then just end up muddling things up horribly for myself. :/

PC's, I can build them, but damned if I can sort this kind of stuff out to save my life

*EDIT* Updated with correct link.
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Old 2nd Jun 2015, 11:52   #26
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The Intel controller does the 2x USB 3.0 headers on the board for the front panel, all the USB 3.0 ports on the back are controlled by the ASMedia controller unfortunately.
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Old 2nd Jun 2015, 11:55   #27
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Balls

I can't get my hands on the USB 3.0 upgrade kit for the Obsidian 800D case anywhere, so far.

So, it appears that I have to wait for Windows 10 and a full, fresh install to get the USB 3.0 ports to work? Great. They kind of didn't mention that anywhere, or it was my blatant ignorance to the issue.
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Old 2nd Jun 2015, 12:02   #28
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I think its just as case of the ASMedia drivers being the problem rather than the OS.

Just to rule out Asus' driver, here's a link to ASRock's ASMedia drivers. They are slightly older than the Asus ones (v1.16.15.0 vs 1.16.23.0).
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Old 2nd Jun 2015, 12:22   #29
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Tried that and it just comes up with this again:

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Old 2nd Jun 2015, 12:24   #30
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Here is a list of the USB devices on Device Manager.

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Old 2nd Jun 2015, 12:42   #31
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I trust you've already messed about with the various USB settings in the BIOS and that the ASMedia USB3.0 controller is enabled in the BIOS under the advanced, onboard devices configuration?

I'm out of ideas now really. The fact it doesn't show up might be a failed controller or a setting or something that we're missing.

Might be worth also trying a Linux disk just to see if it they work in another OS. Do they work in the BIOS?
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Old 2nd Jun 2015, 12:50   #32
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I'll double check the BIOS in a few minutes.
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Old 2nd Jun 2015, 13:28   #33
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All the individual USB ports are set to "enabled" in the BIOS.

The ASMedia controller isn't listed in the onboard devices though, however anything with ASM in the name has been set to "enabled" now as well.

That singular issue in the device manager keeps coming back after a restart.

Still no luck with the ports.
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Old 2nd Jun 2015, 13:39   #34
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I'll compare with my device manager when I get home, I get the same error with the asmedia driver but ports are definitely working :/
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Old 2nd Jun 2015, 13:43   #35
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Quote:
Originally Posted by [ZiiP] NaloaC View Post
The ASMedia controller isn't listed in the onboard devices though
That right there is a concern. I think there is a hardware fault with the controller and that's why it's not listed in the BIOS nor in device manager.

All I can suggest at the moment is to either get a couple of these or one of these so you can use the front panel Intel USB 3.0 ports while sorting out a replacement board.

It's almost certainly not the news you wanna hear but I'm all out of ideas
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Old 2nd Jun 2015, 15:56   #36
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Here's some photos of the BIOS at the moment:







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Old 2nd Jun 2015, 17:29   #37
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Considering one of these until Windows 10 availability (if that even fixes anything...)

http://www.amazon.co.uk/ORICO-Port-E...ZDJCE68XXVHZ2V
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Old 6th Jun 2015, 09:09   #38
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Since this is looking like a faulty controller and I cannot RMA the board (still hopeful that W10 will correct the problem), I've ordered one of these:

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Old 10th Jun 2015, 17:00   #39
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Installed the previously posted Inateck USB 3.0 PCI-E card and it's working great so far.

All 5 ports were immediately taken by my keyboard, mouse, headset, X55 Rhino and external drive.

Happy days.

Now I just need to hope that the upgrade to Windows 10 will sort out the other USB ports!
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Old 14th Jan 2016, 13:00   #40
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So, I did the upgrade (clean install) to W10 and still no luck with my USB 3 ports on the motherboard.

The USB 2 ports (of which there are 2) are working fine. The 8 x USB 3.0 are still not functioning.

I have my X55 Rhino plugged in, lights come on the joystick, but the actual device is not detected and nothing at all on the throttle.

USB is all fully enabled in the BIOS, fast boot is disabled. Not a clue what to do with this.

I'm short of functionality due to this, especially with VR stuff on the way.

I can't afford the downtime to RMA the board and flummoxed as to what to do. Any thoughts?

This is the list of USB controllers in Device Manager. At least 5 of those are the PCI-E card that I got (Fresco).

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