Sony says it's sorry and its listening - bit-tech.net Forums

CardJoe · 7th Jan 2008, 16:19

http://www.bit-tech.net/news/2008/01...ny_listening/1

Sony's press event at CES came with a free apology and a promise that the company has wised up and is listening.

DriftCarl · 7th Jan 2008, 16:23

Is that another TFT with a bit of glass bolted onto the front?

DXR_13KE · 7th Jan 2008, 16:28

it takes character to say you were wrong to thousands of people.... maybe sony will start playing nice...... maybe hell will freeze again..... only time will tell

Veles · 7th Jan 2008, 16:35

Quote:

Originally Posted by DriftCarl

Is that another TFT with a bit of glass bolted onto the front?

Stops people using polish on the panel at least XD

It's quite interesting what effect not knowing the culture of other countries can have. In Japan, companies and businesses are usually very respectful to their customers. Being arrogant like Sony was with the PS3 is a mark of a dominant giant, it's a way of showing you're the best company around. Sony obviously thought that because the dominated the market so much with the PS2 they could act that way, but we westerners didn't really like that.

mrb_no1 · 7th Jan 2008, 17:10

Quote:

Originally Posted by Veles

It's quite interesting what effect not knowing the culture of other countries can have. In Japan, companies and businesses are usually very respectful to their customers. Being arrogant like Sony was with the PS3 is a mark of a dominant giant, it's a way of showing you're the best company around. Sony obviously thought that because the dominated the market so much with the PS2 they could act that way, but we westerners didn't really like that.

I dont think that it would have mattered if the console was more affordable, came with bundles of games and were gauranteed the backwards compatibility....as it was we got none of these things and all Sony's arrogance did was p£$£s us off and reach for a cheaper solution....the 360's and Wii's. I'm not disputing the differences in cultures but maybe the explanation lies in its absolute dominance and religious like followers in Japan that warrant its arrogance over there, we here are fans on the most part with what i imagine are only a few religious die hards. Anyhooooo thats all speculation around actions....the reality is that Sony was big enough to put its hands up and say ooopsy, we've been really stupid (and now its hurting all the executives bonus's and our r and d budget) and we are going to listen to our consumer.

I know its cliche and not exactly true here but an old business management tutor used to quote things about a difference between the old and new/ succeeding or failing business'....those who try sell what they can make will never succeed, those who make what they can sell will. Simple but it appears with the ps3 sony got caught selling what they could make, pushing their blue ray technology at the expense of a console not selling as well as it should of. Anyways, they are business' and they make mistakes, just look at microsoft and their 360=33% failure and $1 billion set aside for extended warranties.

peace

_DTM2000_ · 7th Jan 2008, 17:10

Wow, I'm amazed. I never thought I'd hear Sony say that. It seems all the petitions etc did some good and made Sony realise consumers won't put up with being ripped off with over priced products, proprietary standards and all the other rubbish. I haven't bought any sony electrical products for many years but they may find their way back onto my wish list soon if they really do change their ways.

Dreaming · 7th Jan 2008, 18:20

I hope Sony don't start being nice, I love to hate them

But honestly it's a good a big company can put their hands up and say they were wrong. It's good they're showing commitment to being driven towards what their customers actually want, not what they want to give their customers. It's very good for the industry if they keep the competition up - afterall would you want the xbox 361? That could do everything the previous could but looked a bit different and had slightly better internals (in line with tech developments) for the same games re-made. It's good to have company's continuing to battle it out to keep innovation and keep finding the 'edge' over the competition, in that way the biggest winners are us, the customers, who get the most awesome products.

Having said all that, I still wouldn't buy Sony, they're prohibitively expensive.

Tyinsar · 7th Jan 2008, 19:49

Quote:

Originally Posted by DXR_13KE

it takes character to say you were wrong to thousands of people.... maybe sony will start playing nice...... maybe hell will freeze again..... only time will tell

My thoughts exactly. At least this admission is a start towards better things. I await follow-through.

talladega · 7th Jan 2008, 22:37

i like that TV

me...want...tv!

maybe next year when i can afford it

sotu1 · 8th Jan 2008, 03:43

hmmm....apology accepted. the PS3 is still crap IMO. not a single worthy game exclusive. and everything sony is still overpriced. and i dont like the way the ericson phones work. hehe. anyways, competition is always healthy and keeping the competitors like Ninty and Microsoft making better games is only good for us. actually, scrap that, i hate console ports to my PC. i want PC pure games.

salesman · 8th Jan 2008, 06:44

i want that email i sent sony 3 weeks ago answered not a apology. Bought a sony receiver with a hdmi input that doesn't process audio WTF sony?!! Answer my email NOW!!!

cjoyce1980 · 8th Jan 2008, 08:31

sony are evil, crappy products and very poor standards

[USRF]Obiwan · 8th Jan 2008, 09:39

I have one for them: DITCH THE AWEFUL AND EXPENSIVE MEMORYSTICK.
I hope they listening...

Tetsugaku-San · 8th Jan 2008, 09:44

Quote:

Originally Posted by sotu1

hmmm....apology accepted. the PS3 is still crap IMO. not a single worthy game exclusive. and everything sony is still overpriced. and i dont like the way the ericson phones work. hehe. anyways, competition is always healthy and keeping the competitors like Ninty and Microsoft making better games is only good for us. actually, scrap that, i hate console ports to my PC. i want PC pure games.

Not played Resistance:Fall of Man or Uncharted: Drakes Fortune then? Both exclusive and both fantastic (Drake's especially)

Tetsugaku-San · 8th Jan 2008, 09:46

Quote:

Originally Posted by salesman

i want that email i sent sony 3 weeks ago answered not a apology. Bought a sony receiver with a hdmi input that doesn't process audio WTF sony?!! Answer my email NOW!!!

If you'd done any research you'd have realised that both the SDA1200 ( that your prolly talking about) and lots of other bottom to middle range , 1st generation AV receivers from many companies do not. The 2nd gen ones do. And do upscaling. Deal with it, all you have to do is run an extra audio cable from the 2 HDML devices you can have connected, not the end of the world.

steveo_mcg · 8th Jan 2008, 09:48

RFOM (nearly rolf) is standard shooter, its a good game, but not exaclty different from Quake or others of the type. Its hardly fantastic. I've not played drakes, but to be fair £500 (ish) for a console with 2 games... bargin.

Tetsugaku-San · 8th Jan 2008, 09:48

Quote:

Originally Posted by [USRF

Obiwan]I have one for them: DITCH THE AWFUL AND EXPENSIVE MEMORY STICK.
I hope they listening...

It's *not* more expensive - not really, not by anything more than 10% anyway, why worry about something so small? All universal memory card readers will read them, Sony's high end Cameras support other types of card, so does the PS3, SOny are also teaming up with Nokia, Motorola etc to make a universal phone memory card. Just chill man

Tetsugaku-San · 8th Jan 2008, 09:49

Quote:

Originally Posted by steveo_mcg

RFOM (nearly rolf) is standard shooter, its a good game, but not exaclty different from Quake or others of the type. Its hardly fantastic. I've not played drakes, but to be fair £500 (ish) for a console with 2 games... bargin.

Hmm, dunno where you shop but Game are selling the PS3 with 2 chart games for £299.99 right now

kenco_uk · 8th Jan 2008, 12:37

Aye, £500 is way off the mark! I bought one of the last 60gb models for £349 at Argos in December. Games are £40 new (usually).

steveo_mcg · 8th Jan 2008, 14:14

Fairly nuff, you think £350 is a good investment for two "decent" games?

I agree with [USRF]Obiwan, once you've bought a sony camera your stuck with either another sony camera or a useless card when you upgrade, at least sd is near universal. Ditch Memory stick.

7th Jan 2008, 16:19	#1
CardJoe Player Character bit-tech Staff Join Date: Apr 2007 Posts: 7,965	Sony says it's sorry and its listening http://www.bit-tech.net/news/2008/01...ny_listening/1 Sony's press event at CES came with a free apology and a promise that the company has wised up and is listening. __________________ this is joe's non-bit-tech blog

7th Jan 2008, 16:28	#3
DXR_13KE Madeira's banana is the best!!! Join Date: Sep 2005 Location: Madeira ; Portugal Posts: 6,469	it takes character to say you were wrong to thousands of people.... maybe sony will start playing nice...... maybe hell will freeze again..... only time will tell __________________ *Renegade X - 0.40 Release!* <---- CLICK!

7th Jan 2008, 18:20	#7
Dreaming Supermodder Join Date: Jan 2007 Location: The University of York Posts: 501	I hope Sony don't start being nice, I love to hate them But honestly it's a good a big company can put their hands up and say they were wrong. It's good they're showing commitment to being driven towards what their customers actually want, not what they want to give their customers. It's very good for the industry if they keep the competition up - afterall would you want the xbox 361? That could do everything the previous could but looked a bit different and had slightly better internals (in line with tech developments) for the same games re-made. It's good to have company's continuing to battle it out to keep innovation and keep finding the 'edge' over the competition, in that way the biggest winners are us, the customers, who get the most awesome products. Having said all that, I still wouldn't buy Sony, they're prohibitively expensive. __________________ Dreaming C2D E6300 @ 2.8 \| \| Abit IP35 Pro \| \| 4GB Corsair XMS2 800 \| \| BFG 8800GTS OC2 320MB \| \| 500GB Western Digital for OS + 1500GB Seagate for Storage \| \| Antec NeoHE 550 \| \| Lian Li PC A05B \| \| Samsung 226BW 22"

8th Jan 2008, 03:43	#10
sotu1 Mini Love Join Date: Aug 2007 Location: England, South of. Posts: 1,168	hmmm....apology accepted. the PS3 is still crap IMO. not a single worthy game exclusive. and everything sony is still overpriced. and i dont like the way the ericson phones work. hehe. anyways, competition is always healthy and keeping the competitors like Ninty and Microsoft making better games is only good for us. actually, scrap that, i hate console ports to my PC. i want PC pure games. __________________ Death to consolification !!! [size=1]Give me my Windforce! I'm coming back!

8th Jan 2008, 09:39	#13
[USRF]Obiwan Ultramodder Join Date: Apr 2003 Location: Netherlands Posts: 1,218	I have one for them: DITCH THE AWEFUL AND EXPENSIVE MEMORYSTICK. I hope they listening... __________________ Mascleta: "The most accurate simulation of thunder, humans can simulate..." The answer is 42, so... whats the question again? If you know what 'Peek' and 'Poke' represents, then you are probably as old as me.

7th Jan 2008, 16:23	#2
DriftCarl Multimodder Join Date: Nov 2004 Posts: 199	Is that another TFT with a bit of glass bolted onto the front?

7th Jan 2008, 17:10	#6
_DTM2000_ Senior Super Douche Join Date: Feb 2005 Location: Sheffield, UK Posts: 229	Wow, I'm amazed. I never thought I'd hear Sony say that. It seems all the petitions etc did some good and made Sony realise consumers won't put up with being ripped off with over priced products, proprietary standards and all the other rubbish. I haven't bought any sony electrical products for many years but they may find their way back onto my wish list soon if they really do change their ways.

8th Jan 2008, 06:44	#11
salesman Multimodder Join Date: Apr 2007 Posts: 165	i want that email i sent sony 3 weeks ago answered not a apology. Bought a sony receiver with a hdmi input that doesn't process audio WTF sony?!! Answer my email NOW!!!

8th Jan 2008, 08:31	#12
cjoyce1980 Supermodder Join Date: Jul 2007 Location: UK Posts: 344	sony are evil, crappy products and very poor standards

8th Jan 2008, 09:48	#16
steveo_mcg What owl? Join Date: May 2005 Location: Edinburgh Posts: 3,981	RFOM (nearly rolf) is standard shooter, its a good game, but not exaclty different from Quake or others of the type. Its hardly fantastic. I've not played drakes, but to be fair £500 (ish) for a console with 2 games... bargin. __________________ No boom today, boom tomorrow... there's always a boom tomorrow.

8th Jan 2008, 12:37	#19
kenco_uk I feel your presents. Join Date: Nov 2003 Location: Bourne, Lincolnshire, UK Posts: 6,302	Aye, £500 is way off the mark! I bought one of the last 60gb models for £349 at Argos in December. Games are £40 new (usually). __________________ MSI X58M - i7 920 4Ghz - 6GB Corsair - GTX260 648/2520 ::: Vote for bit-tech T - theevilelephant - "it sounded like bouncing around on a pogo stick, screaming in chinese while occasionally throwing a cat at a door."

8th Jan 2008, 14:14	#20
steveo_mcg What owl? Join Date: May 2005 Location: Edinburgh Posts: 3,981	Fairly nuff, you think £350 is a good investment for two "decent" games? I agree with [USRF]Obiwan, once you've bought a sony camera your stuck with either another sony camera or a useless card when you upgrade, at least sd is near universal. Ditch Memory stick. __________________ No boom today, boom tomorrow... there's always a boom tomorrow.