Dell extends warranties for Nvidia flaw - bit-tech.net Forums

CardJoe · 20th Aug 2008, 09:11

http://www.bit-tech.net/news/2008/08...-nvidia-flaw/1

Dell has announced via its Direct2Dell blog that it is to cover laptops fitted with faulty Nvidia GPUs for an additional twelve months, due to a design flaw in the GPU.

DOA Draven · 20th Aug 2008, 11:23

Interesting, an extension of 12 months warranty only? I thought the Sales of Goods Act covered known manufactoring faults for much longer than that?

dr-strangelove · 20th Aug 2008, 14:18

Quote:

Originally Posted by DOA Draven

Interesting, an extension of 12 months warranty only? I thought the Sales of Goods Act covered known manufactoring faults for much longer than that?

I doesn't apply in computing because even perfect computing devices will break from repeated use

lewchenko · 20th Aug 2008, 14:39

Atleast Dell acknowledge the dodgy Nvidia graphics cards in their latops ?

Where does Apple stand on this issue. The latest macbook pro's all seem to use the 8600 series of 'flawed' GPU's.. Not touching any laptop with an nvidia mobile GPU until Im sure which are defective/which are not.

LA26 · 20th Aug 2008, 19:45

I just purchased a M1530 and when I saw this post I sent a Dell representative an email asking was I receiving an additional warranty as well.

I was told that the problem has been fixed and replaced.

kenco_uk · 20th Aug 2008, 23:38

There seems to be a lot of people asking if the Vostro 1500 is affected by this issue, as it's not included on the list. Anyone heard anything?

DOA Draven · 21st Aug 2008, 10:26

Quote:

Originally Posted by dr-strangelove

Quote:

Originally Posted by DOA Draven

Interesting, an extension of 12 months warranty only? I thought the Sales of Goods Act covered known manufactoring faults for much longer than that?

I doesn't apply in computing because even perfect computing devices will break from repeated use

I understand that computing parts eventually fail due to repeated use, however nVidia have admitted to a known design fault that will terminate the products life earlier than would be expected, therefore this product is not suitable for the prurpose it is intended for.

The chipset is inherently faulty. The Sales of Goods Act covers computers and computer parts.

While I commend Dell in taking the first step and offering an extended warranty, the chipset is inherenty faulty, one would resonably expect a chipset to last at least 4-5 years average use, so if fails early because of the known fault, techincally you could still claim for replacemnt/fix as the unit is still under 'warranty' till six years old. Might be difficult to prove, and burden of proof will be unpon the consumer by then.

So by then you might as well go out and buy the latest and greatest new laptop anyhow. :-)

r4tch3t · 23rd Aug 2008, 03:51

I have an XPS and hope it will last for another 3 years, if it does it will be fine. If the GPU dies, then I can jsut replace it as it is an MXM module. By that time the laptop will be outdated, so I could turn it into a low power server or HTPC and thus I could drop just about any mxm card I could get my hands on that can handle HD.

Hazardous · 24th Aug 2008, 05:34

Quote:

Originally Posted by LA26

I just purchased a M1530 and when I saw this post I sent a Dell representative an email asking was I receiving an additional warranty as well.

I was told that the problem has been fixed and replaced.

They've "fixed" the problem, by "replacing" Nvidia cards for ATI cards in their new Studio range

Unfortunately for the owners, there's nothing else they can do about laptops out there which have the problem cards in 'em - other than extend the warranty period

Amon · 24th Aug 2008, 06:00

I'm a bit concerned, here. The Vostro 1500 is not officially outlined, but it is a near-perfect replica of the 1510.

20th Aug 2008, 09:11	#1
CardJoe Player Character bit-tech Staff Join Date: Apr 2007 Posts: 7,940	Dell extends warranties for Nvidia flaw http://www.bit-tech.net/news/2008/08...-nvidia-flaw/1 Dell has announced via its Direct2Dell blog that it is to cover laptops fitted with faulty Nvidia GPUs for an additional twelve months, due to a design flaw in the GPU. __________________ this is joe's non-bit-tech blog

20th Aug 2008, 23:38	#6
kenco_uk glourious bacon? Join Date: Nov 2003 Location: Bourne, Lincolnshire, UK Posts: 6,292	There seems to be a lot of people asking if the Vostro 1500 is affected by this issue, as it's not included on the list. Anyone heard anything? __________________ MSI X58M - i7 920 4Ghz - 6GB Corsair - GTX260 648/2520 ::: Vote for bit-tech T - theevilelephant - "it sounded like bouncing around on a pogo stick, screaming in chinese while occasionally throwing a cat at a door."

23rd Aug 2008, 03:51	#8
r4tch3t hmmmm.... Join Date: Aug 2005 Location: New Zealand Posts: 2,882	I have an XPS and hope it will last for another 3 years, if it does it will be fine. If the GPU dies, then I can jsut replace it as it is an MXM module. By that time the laptop will be outdated, so I could turn it into a low power server or HTPC and thus I could drop just about any mxm card I could get my hands on that can handle HD. __________________ Fight my Brute The quantum limit of reality might be scaled up because we're all holograms. Obviously. Once more we see that sufficiently advanced physics is indistinguishable from getting really stoned. From here

24th Aug 2008, 06:00	#10
Amon inch-perfect Join Date: Jun 2007 Location: cannoning into the reds, Toronto, Canada Posts: 2,456	I'm a bit concerned, here. The Vostro 1500 is not officially outlined, but it is a near-perfect replica of the 1510. __________________ Defunct Socket 939 San Diego 4000+::2GB PC3200::Radeon 9600 SE 128MB::200GB HDD::24" Dell 2407WFP-HC::WinXP x64/x86 dual boot Dell Vostro 1500 laptop::Socket P Merom T7100::2GB PC5400::Go 8600m GT 256MB::660GB HDD::15.4" WXGA+, 24" Dell 2407WFP-HC::WinXP::Fanatec 911 Wheel+Pedals

20th Aug 2008, 11:23	#2
DOA Draven What's a Dremel? Join Date: Jul 2008 Posts: 12	Interesting, an extension of 12 months warranty only? I thought the Sales of Goods Act covered known manufactoring faults for much longer than that?

20th Aug 2008, 14:39	#4
lewchenko Supermodder Join Date: Dec 2007 Posts: 322	Atleast Dell acknowledge the dodgy Nvidia graphics cards in their latops ? Where does Apple stand on this issue. The latest macbook pro's all seem to use the 8600 series of 'flawed' GPU's.. Not touching any laptop with an nvidia mobile GPU until Im sure which are defective/which are not.

20th Aug 2008, 19:45	#5
LA26 What's a Dremel? Join Date: Aug 2008 Posts: 4	I just purchased a M1530 and when I saw this post I sent a Dell representative an email asking was I receiving an additional warranty as well. I was told that the problem has been fixed and replaced.