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Old 31st Mar 2010, 10:11   #1
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Amazon plans 'boxing videos'

http://www.bit-tech.net/news/bits/20...oxing-videos/1
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Old 31st Mar 2010, 10:25   #2
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This would not solve anything... As a customer, my issue would not be if you packed the item or not, but if I received the item or not.
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Old 31st Mar 2010, 10:34   #3
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Really? A patent for taking photographs of things going into a box? *sigh*
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Old 31st Mar 2010, 10:42   #4
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Quite elaborate for an April Fools.
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Old 31st Mar 2010, 10:44   #5
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your one day early :P
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Old 31st Mar 2010, 10:48   #6
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I have never got the point of unboxing videos. Probably because there isn't one? That said, this manages to be even more useless waste of everyones' time.
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Old 31st Mar 2010, 10:48   #7
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All this would prove is that a photo has been taken of your items, not that the item arrived.
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Old 31st Mar 2010, 10:56   #8
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Originally Posted by M7ck
All this would prove is that a photo has been taken of your items, not that the item arrived.
So you cant accuse Amazon of not posting your items. Now you can profe 2 things:
1) You didn't get the item
2) Amazon did send the item

So the blame is now at the post delivery company.
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Old 31st Mar 2010, 10:56   #9
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Unfortunately, seems like that patent really exists. One more reason to scrap the whole patent system in US.
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Old 31st Mar 2010, 11:29   #10
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Post deleted: I need to read the article properly before I post.
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Old 31st Mar 2010, 11:31   #11
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Quote:
Originally Posted by Doomah View Post
So you cant accuse Amazon of not posting your items. Now you can profe 2 things:
1) You didn't get the item
2) Amazon did send the item

So the blame is now at the post delivery company.
Yeah, but Amazon still haven't fufilled their obligation to give you the goods you paid for since you've not actually received them...

Just because you can prove somebody shipped something to you in a certain state, it doesn't prove that you received them in that state.
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Old 31st Mar 2010, 11:41   #12
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Quote:
Originally Posted by vdbswong
Quote:
Originally Posted by Doomah View Post
So you cant accuse Amazon of not posting your items. Now you can profe 2 things:
1) You didn't get the item
2) Amazon did send the item

So the blame is now at the post delivery company.
Yeah, but Amazon still haven't fufilled their obligation to give you the goods you paid for since you've not actually received them...

Just because you can prove somebody shipped something to you in a certain state, it doesn't prove that you received them in that state.
But if Amazon have shipped it all correctly, then it's the Post Office who are at fault, not Amazon.

I can kind of see this working, if the recording process is fully automated and and the video is delivered to the customer with the "Your Order Has Been Dispatched" email. It also would mean that if your order was damaged due to bad packaging you have proof of that too.
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Old 31st Mar 2010, 12:14   #13
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So what's the "Unboxing Video" part?
Am I now required to film myself opening packages?

I've had the same thing happen the other way round. I sent Amazon two camera's back, and they claimed to have only received one... So one went missing either in the post or in their unpacking department. (took the worst one as well)
Luckily, I got my money back anyway...since then I'm an Amazon fan.
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Old 31st Mar 2010, 12:26   #14
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So now I'm not allowed to take photos of the packages I send on ebay? Good idea, stupid patent. Surely it's like patenting the idea of using photos to prove something.
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Old 31st Mar 2010, 13:14   #15
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All this actually proves is that some point the items went into a box. Between the last shot of the goods in the box, and being handed to the courier/post office, any number of people could handle it.

And unless it is a full video of the packaging process, then it won't work. If its still shots: Worker puts goods in box, photo taken, worker sneakily pulls item out of box and into pocket, box sealed, dispatched, delivered.
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Old 31st Mar 2010, 13:17   #16
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Surely this doesn't really prove anything.
I could take a picture of me putting an item into a box, take the item back out and take a picture of me sealing the box.

Edit:Seems scrumble posted the same thing as I was typing!
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Last edited by sicone; 31st Mar 2010 at 13:19. Reason: Seems scrumble posted the same thing as I was typing!
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Old 31st Mar 2010, 15:33   #17
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If people are making false claims then obviously thats a big headache for an etailer, also you have the issue of dodgy employees and the postal service. You can't trust anyone these days !
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Old 31st Mar 2010, 15:52   #18
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ooohhhhh... so this is why America has a record on patents per year!!! its all clear now
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Old 31st Mar 2010, 16:32   #19
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Quote:
Originally Posted by Zayfod View Post
But if Amazon have shipped it all correctly, then it's the Post Office who are at fault, not Amazon.

I can kind of see this working, if the recording process is fully automated and and the video is delivered to the customer with the "Your Order Has Been Dispatched" email. It also would mean that if your order was damaged due to bad packaging you have proof of that too.
Yeah, but just because Amazon rely on the postal service to deliver a package, it doesn't mean they aren't responsible for the package not arriving in your hands.

For example, one of the posters already talked about sending items back, e.g. for RMAs. You're the one responsible for getting the item delivered back to the company... they aren't going to have any of it if you were like "Blame the postal service since i shipped it myself and have this photo of it". And just like that Amazon are still responsible for getting the delivery to you.
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Old 31st Mar 2010, 19:16   #20
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Quote:
Originally Posted by vdbswong View Post
Yeah, but just because Amazon rely on the postal service to deliver a package, it doesn't mean they aren't responsible for the package not arriving in your hands.

For example, one of the posters already talked about sending items back, e.g. for RMAs. You're the one responsible for getting the item delivered back to the company... they aren't going to have any of it if you were like "Blame the postal service since i shipped it myself and have this photo of it". And just like that Amazon are still responsible for getting the delivery to you.
This. It's the sender's responsibility to choose a shipping method that will work and it's the sender's responsibility to handle situations in which their chosen method has failed.

Also, this boxing video isn't just about proving they sent you a box, it's about proving what they put in the box so people can't open the box, take everything out, and lie they only got half of it from Amazon to get free items.
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