bit-tech.net

Bazz · 7th Jul 2010, 19:36

OK, I recieved an email from Emily at Dennis publishing about winning the Corsair Prize Bundle.
It has been 6 weeks, and I did email her last week, with no reply as yet.
I have also emailed the Editor or Custom PC/Bit-Tech and PM'd a admin on here, all without reply.

I am trying to wonder whether I am still receiving my prize, and as I asked, can someone track it to find out.

So far, I find it strange that no one replies from within the Dennis/Cutsom PC and Bit-Tech company to an email about someone winning a prize which they premoted.

Any explanation or update on what is happening??

Guinevere · 7th Jul 2010, 20:06

Sounds like Dennis has done a deal with a company that has a crazy or lazy communications department. Someone at Dennis probably shouting at Corsair and they are like...

Wuh?

adidan · 8th Jul 2010, 20:15

Mine was a bit late coming but Emily kept chasing for me with the company providing the prize.

Just give her a short and polite nudge every now and then to keep the prize sponsors in check.

Be patient, it's a free win!

Bazz · 11th Jul 2010, 15:40

Well, tired of trying to contact people now, so I assume it'll either turn up one day, or I am no longer receiving it.
Quite strange how it would seem no one at Dennis Publishing has bothered to reply.

To me, it just looks very badly organized, also a let down to the people entering competitions.

Nikols · 11th Jul 2010, 17:17

Ha! The problem here is someone told you that you won! Nobody contacted me to let me know I'd won a sapphire 5870 vapour x last year n I forgot to check back on the forum to see who won. I sat in happy oblivion for weeks on end until the day they were released and a kind gentleman rang me to confirm my delivery address as he was about to post it over. Only had to wait three days from then till it was delivered! :-)

Bazz · 14th Jul 2010, 19:30

More emails sent the other day, and still no reply.
Obviously all on holiday or sacked by the looks of it.

Bazz · 16th Jul 2010, 19:07

Contacted Corsair this afternoon, as no one from Dennis, Bit-Tech/Custom PC will respond.

Sifter3000 · 19th Jul 2010, 10:43

Hi Bazz. Let me take a look into this - I've not had an email or PM from you, but I'll get on to Emily and find out what's going on.

Bazz · 19th Jul 2010, 12:16

Thanks Alex, I can confirm that Emily phoned me about an hour ago to confirm that it should be with me within 2 weeks.

Seems strange that I had emailed sveral people, and nothing got through, must be the dreaded Gmail servers again.

Sifter3000 · 19th Jul 2010, 13:42

Quote:

Originally Posted by Bazz

Thanks Alex, I can confirm that Emily phoned me about an hour ago to confirm that it should be with me within 2 weeks.

Seems strange that I had emailed sveral people, and nothing got through, must be the dreaded Gmail servers again.

Cool, glad it's getting sorted!

Bazz · 22nd Jul 2010, 18:15

Recieved today, would show pictures, but the H50 cooler and the 650W PSU already fitted.
DDR3 will, sorry to say, go on sale on eBay

TheJackal · 11th Jan 2011, 15:01

got an email about 3 months ago saying i had won a years subs to the mag and that it would take about 6-8 weeks just to confirm my name and address but as of yet still no mag

if anyone could help it would be appreciated

CardJoe · 11th Jan 2011, 15:56

I'm forwarding your complaint on to the relevant people, but can you tell us a bit more about which competition you won it in and when you got the confirmation?

Mattmc91 · 12th Jan 2011, 07:14

I won 40M in the African lottery the other day! I got around 20 e-mails for that!

Claave · 12th Jan 2011, 11:04

Quote:

Originally Posted by TheJackal

got an email about 3 months ago saying i had won a years subs to the mag and that it would take about 6-8 weeks just to confirm my name and address but as of yet still no mag

if anyone could help it would be appreciated

Hi there

I believe that the email actually said that you needed to reply before 19 November (2010) with your name, address and phone number.

The 6-8 week delay was mentioned because we use an external agency to manage the subscriptions. If you hadn't received your first issue of the subscription within 6-8 of us confirming your details had been sent on, we asked you to get in touch so we could chase the issue on your behalf.

However, we'll try to give you another chance to get your prize. I've sent you a PM asking for your real name and email address so our admin lady can ask again for your details and try to set up your free subscription.

TheJackal · 13th Jan 2011, 09:06

Thanks I did reply to the email with my details but never got any follow up after that

TheJackal · 4th Feb 2011, 22:13

thanks ppl a;; sorted out now should be getting my first copy in feb wahooo

Claave · 11th Feb 2011, 11:21

Quote:

Originally Posted by TheJackal

thanks ppl a;; sorted out now should be getting my first copy in feb wahooo

Glad to hear it - enjoy!

Bazz · 26th Jun 2011, 01:13

Corsair H50 failed, but Corsair refusing to replace....................WTF!

Oh well, I had a year of using it

Time to start hunting for a new PSU, just in case that fails too.

Bazz · 25th Nov 2011, 12:45

Follow up..............

Corsair products are rubish, customer service is lacking, their people must be PC World rejects.

7th Jul 2010, 19:36	#1
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Where is my prize? - Take Two OK, I recieved an email from Emily at Dennis publishing about winning the Corsair Prize Bundle. It has been 6 weeks, and I did email her last week, with no reply as yet. I have also emailed the Editor or Custom PC/Bit-Tech and PM'd a admin on here, all without reply. I am trying to wonder whether I am still receiving my prize, and as I asked, can someone track it to find out. So far, I find it strange that no one replies from within the Dennis/Cutsom PC and Bit-Tech company to an email about someone winning a prize which they premoted. Any explanation or update on what is happening??

8th Jul 2010, 20:15	#3
adidan CPC_refugee Join Date: Mar 2009 Location: Outside your house. Posts: 10,090	Mine was a bit late coming but Emily kept chasing for me with the company providing the prize. Just give her a short and polite nudge every now and then to keep the prize sponsors in check. Be patient, it's a free win! __________________ Don't do today what you can put off until tomorrow Battlefield 3 adidan_uk BF3 Stats i7 3770 3.4GHz // Asus P8Z77-M // Scythe Big Shuriken // Gainward 570 Phantom // 8Gb G.Skill Ripjaws 1600MHz // 250Gb Samsung 840 // 650W Be Quiet Dark Power Pro // Lian Li V351b Apache Filled // Samsung T220 22" // W7 64

11th Jul 2010, 17:17	#5
Nikols Supermodder Join Date: Oct 2009 Location: Ireland Posts: 443	Ha! The problem here is someone told you that you won! Nobody contacted me to let me know I'd won a sapphire 5870 vapour x last year n I forgot to check back on the forum to see who won. I sat in happy oblivion for weeks on end until the day they were released and a kind gentleman rang me to confirm my delivery address as he was about to post it over. Only had to wait three days from then till it was delivered! :-) __________________ AMD 1090T @ 4.03ghz (238x17@1.42v) \| Corsair H50 \| Crosshair V Formula \| 6gb Kingston Hyper X 1600mhz \| Gainward GTX 580 GS \| GTX 280 physx \| Crucial C300 Real SSD 256gb \| 3 x 500gb WD caviar black \| Corsair HX1000 PSU \| LG Blu-Ray \| Bose Companion 5 \|Sony MDR-DS7000 7.1 wireless headphones \| Dell U2711 \| G9 & Wolfking Warrior pad

19th Jul 2010, 10:43	#8
Sifter3000 I used to be somebody Moderator Join Date: Jul 2006 Location: The South Sea Bubble Posts: 1,766	Hi Bazz. Let me take a look into this - I've not had an email or PM from you, but I'll get on to Emily and find out what's going on. __________________ The Rt Hon Alex Watson. Dennis Publishing Emerging Platforms, bit and CPC alumni. My weblog is The Wired Jester. Photos on Flickr.

11th Jan 2011, 15:56	#13
CardJoe Freelance Journalist bit-tech Staff Join Date: Apr 2007 Posts: 11,333	I'm forwarding your complaint on to the relevant people, but can you tell us a bit more about which competition you won it in and when you got the confirmation? __________________ ... The Unlimited Hyperbole Podcast @joethreepwood on Twitter

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7th Jul 2010, 20:06	#2
Guinevere Mega mom Join Date: May 2010 Posts: 1,370	Sounds like Dennis has done a deal with a company that has a crazy or lazy communications department. Someone at Dennis probably shouting at Corsair and they are like... Wuh?

11th Jul 2010, 15:40	#4
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Well, tired of trying to contact people now, so I assume it'll either turn up one day, or I am no longer receiving it. Quite strange how it would seem no one at Dennis Publishing has bothered to reply. To me, it just looks very badly organized, also a let down to the people entering competitions.

14th Jul 2010, 19:30	#6
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	More emails sent the other day, and still no reply. Obviously all on holiday or sacked by the looks of it.

16th Jul 2010, 19:07	#7
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Contacted Corsair this afternoon, as no one from Dennis, Bit-Tech/Custom PC will respond.

19th Jul 2010, 12:16	#9
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Thanks Alex, I can confirm that Emily phoned me about an hour ago to confirm that it should be with me within 2 weeks. Seems strange that I had emailed sveral people, and nothing got through, must be the dreaded Gmail servers again.

22nd Jul 2010, 18:15	#11
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Recieved today, would show pictures, but the H50 cooler and the 650W PSU already fitted. DDR3 will, sorry to say, go on sale on eBay

11th Jan 2011, 15:01	#12
TheJackal Getting Old Join Date: May 2009 Location: Glasgow Posts: 75	got an email about 3 months ago saying i had won a years subs to the mag and that it would take about 6-8 weeks just to confirm my name and address but as of yet still no mag if anyone could help it would be appreciated

12th Jan 2011, 07:14	#14
Mattmc91 LOLS I TROL YOU Join Date: Oct 2009 Location: Portsmouth Posts: 1,351	I won 40M in the African lottery the other day! I got around 20 e-mails for that!

13th Jan 2011, 09:06	#16
TheJackal Getting Old Join Date: May 2009 Location: Glasgow Posts: 75	Thanks I did reply to the email with my details but never got any follow up after that

4th Feb 2011, 22:13	#17
TheJackal Getting Old Join Date: May 2009 Location: Glasgow Posts: 75	thanks ppl a;; sorted out now should be getting my first copy in feb wahooo

26th Jun 2011, 01:13	#19
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Corsair H50 failed, but Corsair refusing to replace....................WTF! Oh well, I had a year of using it Time to start hunting for a new PSU, just in case that fails too.

25th Nov 2011, 12:45	#20
Bazz Trying my hardest honest Join Date: Oct 2009 Posts: 400	Follow up.............. Corsair products are rubish, customer service is lacking, their people must be PC World rejects.