Windows you write out a 25minute post hit submit and theres an error, hit back and.,. gone

[rainbowbridge]

rarely I get into the situation that I have made great effort to put down a lot of information, for example I have just spent 25 minutes to 40 minutes composing a detailed customer case at ciscos website.


I pressed submit, and it said I had already submited it or there was an error..

I have been working with computers far to long to be upset about it, I can just move on I will just the subject alone now and not help a business with some topic I was going to find out about.

What I wanted to ask is, ? from people on the board that know about this kind of thing, application devs, web masters.

How can it be that in any way shape or form due to any error in any location (expect my computer power falling) I lose information I have put into a web forum box to submit.

Id just like to understand this, I dont think I have ever lost any post on this forum but, on https://supportforums.cisco.com/index.jspa I just lost quite a bit of work.

I am on Windows 7 with IE9.

I would just like to understand what order of events could possible happen that I, the important part of the process should be returned zero data from an input into a page.

My IE session, and my work should be levels above any process or steps in procedure of this information being transfered across onto a board, sure I appericate the web page I am going to is external to me and it depends how it works or what they are running but at some point some one has to take a step back about this issue on the internet and resolve it because its unacceptable that webusers can spend how ever long making a post, (example this one) hit submit and it all dispear into the either dustbin.


Does any body here only compose in notepad or word then copy past into web forums?
Has any one had this happend to them?

Any comments about this because this is the kind of stuff that makes me double think myself and cause me to add an unnecessary users process just to make a simple post.


/end rant


Edit: Select all, Control C... before I press enter here.

[dancingbear84]

I occasionally get it, but I have been able to press back and the text has sometimes been there. Other times I've not been so lucky. If I ever do anything of any length like that I tend to write it in word and copy and paste.
Sorry I can't help other than to assume that there is some kind of back end database error writing to a table or something, but that is literally a wild guess.

[PabloFunky]

I just had similar, but from using pcs i know they tend to screw up alot.

Just wrote email to someone, and failed to send, but i have got into the habbit of copying and pasting now before it fails.

I could of wrote a letter and posted it sometimes with pcs hasstles.

But as you say, you just get used to it in this wonderfull technical age.

[Pookeyhead]

Originally Posted by rainbowbridge

Does any body here only compose in notepad or word then copy past into web forums?
Has any one had this happend to them?

If it's a very long post.... I just CTRL+A, CTRL+C before I hit post. I'm surprised anyone who spends 40 minutes on a forum post doesn't do that.

[rainbowbridge]

Originally Posted by Pookeyhead

If it's a very long post.... I just CTRL+A, CTRL+C before I hit post. I'm surprised anyone who spends 40 minutes on a forum post doesn't do that.

To be honest 99% of the time I do.. but I have been up for about 20 hours studying ccent for my may 21st exam

I appericate what your saying but in general losse terms, I just want to say that again, in no way shape or form should it be possible for this to happen.

I would say that when this does occur, and I press back like the other person said the text will be there but a third of the time or more its not and I want to understand why it is that that happens.

In the process of this applications and back end softwares being dev'ed this should be RIGHT up there on par with the actual applications functionality that if some error occurs the users data be returned back to them.

I know about RFC docuements, I know about bugs.

But im sorry to say this one more time, but when a human being sits at a computer and enters text be it one word, one sentance or half a book, if the transaction of submit is made, the applet, the db, I dont know what it is that for example I am typing in now, it should not be possible that that information ito be lost.

Yes I know computers have issues, I know first hand that with computers 1+1 does not always equal 00000010 but this is a very basic important point that I would think at this stage some one would have implemented a fix for.

Forget about what (external) we are at on the internet for example, what has microsoft implemented into IE 8 or IE9 to protect us from this issue.

Im being serious, if I am online and on some Business website and make a submission that is no matter the content a serious responceablity for that data to be presented, I know a bit about the OSI and this is application layer to application layer but my application layer app that is presending to me this white box, it should have some thing going on in there to stop an external unknown quality? other system from losing my data.

If we hit back, it should be impossible or nearly impossible for my information to be lost.

And yes I can hear you saying yes it might be a HTTPS session and have timed out and it not be there for security reasons.

Yes but thats different we are not talking about a session to online banking to Barclays im talking about a standard posting to a tech forum or some such posting.. what is this called, bbs.

It is really vexing.

I just think given the year, its 2012 has no body looked into this? Is there some a standard that is out there to be compliant with to stop this from happening to users.


again select all control c.... you know do I have to do this every time ?

[lp rob1]

Originally Posted by Pookeyhead

If it's a very long post.... I just CTRL+A, CTRL+C before I hit post. I'm surprised anyone who spends 40 minutes on a forum post doesn't do that.

Here on the forum, pressing back always retrieves the text data that I input before. I run Firefox, so I don't know if it is any different with IE9, but I would assume it is the same. As for the actual saving mechanism, it may be just applicable to these forums (or forums with the same software), and the Cisco forums just aren't at the same standard as the ones here.

[moorsey]

I have this every now and then, I copy and paste anything long, just in case!

I have never used this, but have heard good things:

https://addons.mozilla.org/en-US/fir...form-recovery/

[TheStockBroker]

I just use Chrome!

Problem solved

[nicomoore]

Nothing CTRL+Z will sort. Had it happen a few times.

[sp4nky]

Originally Posted by rainbowbridge

Id just like to understand this, I dont think I have ever lost any post on this forum but, on https://supportforums.cisco.com/index.jspa I just lost quite a bit of work.

Could it be that web forms on HTTPS pages are treated differently to normal HTTP pages, i.e. secure vs unsecure? I think other people at work have complained of similar happenings when writing appraisal reports for staff, which are on HTTPS pages, so it may be related.

Personally, if I were planning to spend a long time writing an article, I would draft it in a wordprocessor and then copy/paste it across to here when it's finished.

[3lusive]

Originally Posted by Pookeyhead

If it's a very long post.... I just CTRL+A, CTRL+C before I hit post. I'm surprised anyone who spends 40 minutes on a forum post doesn't do that.

This, ten times over.

The number of times I have lost a massive post because I haven't copied it before posting is beyond a joke.

I just have a notepad open now and every 5 or so mins I highlight and copy everything (CTRL+A, CTRL+C), then highlight what's in the notepad and paste over it (CTRL+A, CTRL+V).

Nothing worse than spending an hour replying to someone then losing it all!