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Old 12th Apr 2013, 10:59   #1
Gareth Halfacree
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Microsoft withdraws Windows patch over crashing bug

Security update downs systems worldwide.
http://www.bit-tech.net/news/bits/20...-patch-crash/1
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Old 12th Apr 2013, 11:09   #2
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Oh I have that installed haven't noticed anything stange happening if they recommend uninstalling it i'll get rid.
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Old 12th Apr 2013, 11:20   #3
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Yea same, not had any problems.
Would last known good role back the update if you got hit by this ?
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Old 12th Apr 2013, 11:23   #4
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Ironically those ppl who get the restart crash bug will never see this post and most likely reinstall and some maybe just dump all data for a fresh install on their single HDD just to download the update again lol

shame...

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Old 12th Apr 2013, 11:23   #5
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I think I have experienced this bug. Shutting down works fine, but pressing restart causes the system to hang just before starting up again, requiring a hard reset.
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Old 12th Apr 2013, 11:24   #6
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add and remove programs / view installed updates (top left) / uninstall the update. if you can't boot see if you can get in via safe mode
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Old 12th Apr 2013, 11:30   #7
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Originally Posted by k4p84 View Post
add and remove programs / view installed updates (top left) / uninstall the update. if you can't boot see if you can get in via safe mode
Thanks wasn't quite sure how to remove an important update.
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Old 12th Apr 2013, 13:49   #8
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Hmm, uninstalled the update, although I hadn't seen any errant behaviour, and rebooted, Checked for updates and 2823324 was offered (file date April 9th) so I installed it without issue. So what gives? Has Microsoft already fixed the problem?
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Old 12th Apr 2013, 15:08   #9
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Old 12th Apr 2013, 15:27   #10
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Quote:
Originally Posted by Bob Andersson View Post
Hmm, uninstalled the update, although I hadn't seen any errant behaviour, and rebooted, Checked for updates and 2823324 was offered (file date April 9th) so I installed it without issue. So what gives? Has Microsoft already fixed the problem?
Not so far as I'm aware: the knowledge base entry still lists it as having been removed pending investigation. That said, I don't have a Windows box I can check on. It's possible that Windows Update has cached the update - did it seem to take little to no time to download the second time you installed it?
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Old 12th Apr 2013, 16:20   #11
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It's already been installed on several machines both at home and at work. No issues so far. I see no point in removing the patch from those machines.

I suspect such issues are relatively rare otherwise they wouldn't get through Microsoft's testing. The possible variations in hardware and software in Windows PCs has got to be some mind-numbingly massive number.
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Old 12th Apr 2013, 17:02   #12
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From what i have read it seems this maybe caused by Kaspersky.
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Old 12th Apr 2013, 17:06   #13
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Thanks for the info Bit-Tech! That faulty patch would've loaded on my next reboot. I've removed it from the list for now.
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Old 12th Apr 2013, 17:11   #14
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From what i have read it seems this maybe caused by Kaspersky.
Good to know. (rep added)
This is part of why my machines don't all run the same anti-virus.
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Old 12th Apr 2013, 18:55   #15
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Can't even get the update on if I wanted to.
kb2808735, kb2813170, kb2823324, kb2799926
updates keep failing getting error code: 800736B3
Only on those 4, uninstalled all of the previous months updates that went back on fine, just the most recent 4 didn't.
Anyone else had this?
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Old 12th Apr 2013, 19:10   #16
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updates keep failing getting error code: 800736B3
Anyone else had this?
No, but have you tried resetting windows update or re-running the System Update Readiness Tool
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Old 12th Apr 2013, 19:25   #17
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updates keep failing getting error code: 800736B3
Anyone else had this?
No, but have you tried resetting windows update or re-running the System Update Readiness Tool
Yes, tried both the MS fixit thing and the System Update Readiness Tool, the fixit tool says it fixes something until I restart and it fixes the same thing again :s
Don't really fancy poking around in my registry to do it manually either.
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Old 12th Apr 2013, 21:59   #18
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Hmm. Running both Kaspersky IS2013 and the patch (file date 10/4) on Windows 7 64 bit no problems at all.
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Old 13th Apr 2013, 00:01   #19
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disable automatic updates, then re-enable via windows update cpl
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