Tech Support Sun, 12 Apr 2026 02:53:07 +0000 Sun, 12 Apr 2026 02:53:07 +0000 bit-tech.net Forums https://forums.bit-tech.net/index.php?forums/tech-support.73/ Tue, 31 Mar 2026 16:06:18 +0000 https://forums.bit-tech.net/index.php?threads/phone-line-is-down-how-to-diagnose.388267/ https://forums.bit-tech.net/index.php?threads/phone-line-is-down-how-to-diagnose.388267/ invalid@example.com (ModSquid) ModSquid
Will try and keep it brief (and will probably end up not doing so), but here are some bullets:

• No internet from router
• All lights are on except the WAN (internet connection via the phone line)
• Phone line is good as per the router status light (don't have a handset to test, but at a push I could trigger the house alarm and wait for the call)
• Can get into router home page and it just shows everything up and running bar the internet itself
• Can connect via...

Phone line is down - how to diagnose?]]> 11 Tue, 31 Mar 2026 09:56:55 +0000 https://forums.bit-tech.net/index.php?threads/problems-with-sons-18-month-old-build-mid-2024.388235/ https://forums.bit-tech.net/index.php?threads/problems-with-sons-18-month-old-build-mid-2024.388235/ invalid@example.com (CrapBag) CrapBag
He had turned it on for the first time in the day and heard a loud very audible click and then his PC black screened.

He got back into his OS (Linux Mint) and desktop use was fine but firing up a game just crashed out.

No smell of burning and no smoke.

PC is as follows

Gigabyte B550 motherboard (2nd hand from his friend)
5700X (2nd hand from...

Problems with sons 18 month old build (mid 2024).]]> 4 Sun, 01 Mar 2026 21:02:34 +0000 https://forums.bit-tech.net/index.php?threads/ergotron-hx.388270/ https://forums.bit-tech.net/index.php?threads/ergotron-hx.388270/ invalid@example.com (User-sam) User-sam
I’m hoping for a bit of advice.

I have an Ergotron HX monitor arm (white), but unfortunately during a house move I’ve misplaced the desk clamp. I still have the arm and base, but without the clamp it’s obviously unusable.

I’ve already contacted Ergotron directly to see if they can supply just the clamp as a spare part. If that doesn’t work out, does anyone know:

• Where I might be able to source a genuine replacement clamp?
  
  
• Whether Ergotron clamps from other...

Ergotron HX]]> 4 Tue, 24 Feb 2026 12:28:00 +0000 https://forums.bit-tech.net/index.php?threads/short-1-2-second-black-screens-cooling-and-power-supplies.387806/ https://forums.bit-tech.net/index.php?threads/short-1-2-second-black-screens-cooling-and-power-supplies.387806/ invalid@example.com (ShakeyJake) ShakeyJake
Case: Be Quiet Pure Base 600
Motherboard: Asus PRIME B660M-A D4
CPU: i5 12400F
Cooler: Coolermaster Master Liquid 120 AIO
RAM: 32GB DDR4 Corsair Vengeance LPX 3200
GPU: Zotac 3070Ti 8GB
PSU: Corsair RM750 Gold
Disks: 500GB Samsung 980 M.2 (OS) and 4TB WD Black SN850X M.2 (Games)
OS: Windows 11 Home 64 bit
Screen: Dell u4924 5120*1440

When it comes...

Short (1-2 second) black screens, cooling and power supplies]]> 8 Sat, 07 Feb 2026 19:39:41 +0000 https://forums.bit-tech.net/index.php?threads/zen-internet-fritz-box-7530-ax.388224/ https://forums.bit-tech.net/index.php?threads/zen-internet-fritz-box-7530-ax.388224/ invalid@example.com (Mr_Mistoffelees) Mr_Mistoffelees
EDIT: the router is inclusive with the contract, I don’t know how long that has been the case.]]> 6 Thu, 05 Feb 2026 18:08:12 +0000 https://forums.bit-tech.net/index.php?threads/format-issue.388218/ https://forums.bit-tech.net/index.php?threads/format-issue.388218/ invalid@example.com (Ryu_ookami) Ryu_ookami
The Drive is Drive 0 in this image

View attachment 89332

if I try and initialize it via Virtual disk manager I get this message

View attachment 89333

If I right click it in disk management and click properties I get this

View attachment 89334

Prior to it becoming uninitialized I tried the following

I've tried formatting it via Windows Explorer, it said it couldn't...

Format issue]]> 7 Sat, 31 Jan 2026 20:48:40 +0000 https://forums.bit-tech.net/index.php?threads/android-help.388205/ https://forums.bit-tech.net/index.php?threads/android-help.388205/ invalid@example.com (Kehoe) Kehoe
This info hasnt transferes over im not sure if it can i did some googling and it all went over my head fast.

2nd question not sure if we are allowed to ask but is there a safe way to get roms for a good emulator on my phone..i might be in hospital soon for a while so want to have...

Android Help]]> Sun, 25 Jan 2026 12:47:25 +0000 https://forums.bit-tech.net/index.php?threads/random-perf-overlay.388192/ https://forums.bit-tech.net/index.php?threads/random-perf-overlay.388192/ invalid@example.com (sandys) sandys

I guess it is windows specific but I have never seen it before nor did I know there was one, I wouldn't mind it though its numbers are a bit janky for CPU, I just want to be able to disable it, anyone know it, a quick google just keeps showing Game bar stuff, this is different...

Random perf overlay]]> 5 Sun, 04 Jan 2026 20:46:59 +0000 https://forums.bit-tech.net/index.php?threads/odd-isp-issue.388096/ https://forums.bit-tech.net/index.php?threads/odd-isp-issue.388096/ invalid@example.com (BA_13) BA_13
So a brief description is below

When ISP router is reset everything appears to work well for between 60 and 90 minutes then with no changes in router settings lots of sites won't load at all and others become very slow requiring multiple refreshes to work. These are major mainstream sites like BBC, FDJ.FR, metoe agricole,...

Odd ISP issue]]> 4 Fri, 02 Jan 2026 07:44:08 +0000 https://forums.bit-tech.net/index.php?threads/5060-wont-work-with-z370-board.388102/ https://forums.bit-tech.net/index.php?threads/5060-wont-work-with-z370-board.388102/ invalid@example.com (Sgoaty) Sgoaty


I then made an offer on a B Grade 5060 which was accepted.I decided to give her the 5060 instead as it's quite a step up ( I know the card gets a lot of hate for 8GB but I tried it and was impressed) but I can't get the system to boot with it fitted.



I've tried the GPU in a different system and it was...

5060 won't work with z370 board]]> 14 Sun, 21 Dec 2025 16:29:35 +0000 https://forums.bit-tech.net/index.php?threads/plusnet-offloading-their-email-service.388139/ https://forums.bit-tech.net/index.php?threads/plusnet-offloading-their-email-service.388139/ invalid@example.com (David) David
So now it has happened and the new people, Greenby, have mailed everyone to say everything will be hunky dory for the next 24 months then they'll be charging us for the service. I mean, it's not much - £15 a year - and I'm not here to whine about the amount, but it was already being provided as part of my...

Plusnet offloading their email service]]> 4 Fri, 12 Dec 2025 20:09:36 +0000 https://forums.bit-tech.net/index.php?threads/new-build-pc-locking-up.388132/ https://forums.bit-tech.net/index.php?threads/new-build-pc-locking-up.388132/ invalid@example.com (Sgoaty) Sgoaty
I've just finished putting together a gaming system with the following specs.

7800x3d

Gigabyte B650-DS3H

32gb crucial ddr5

9070xt



It all seems to work great until I reboot after the driver install then nothing will open or launch with the exception of file explorer.



So far I've tried, 3 fresh windows installs, 2 different ssds, a different RAM kit. I then removed the WiFi card thats installed.

I even resorted to...

New build pc locking up]]> 11 Sat, 06 Dec 2025 13:00:50 +0000 https://forums.bit-tech.net/index.php?threads/a-question-for-data-monkeys.388100/ https://forums.bit-tech.net/index.php?threads/a-question-for-data-monkeys.388100/ invalid@example.com (ModSquid) ModSquid
In what I hope (and I assume is going to be the case to those with more knowledge than I on the matter - should be a large pool, in fairness) is an easy data manipulation query, I have the following conundrum but not much time I can spare to properly attack it in Excel, which, sadly and for whatever reason, is my main tool at home. Note: I do actually have MS Access, but it's been so long since I last used it, I might as well be starting from scratch.

Outline
I am...

A question for Data Monkeys]]> 6 Sat, 06 Dec 2025 12:03:40 +0000 https://forums.bit-tech.net/index.php?threads/laptop-issues.388116/ https://forums.bit-tech.net/index.php?threads/laptop-issues.388116/ invalid@example.com (Kehoe) Kehoe
The battery is dead. It had to be plugged in to even power up..
The fans sound like they are on there way out.
It randomly would reboot which wasnt to bad if i was watching a show but for file transfers it was a pain,
And the new one is if i press the T key the pc reboots which i guess...

Laptop issues]]> 5 Tue, 02 Dec 2025 15:10:29 +0000 https://forums.bit-tech.net/index.php?threads/fritz-box-and-miktrotik.388114/ https://forums.bit-tech.net/index.php?threads/fritz-box-and-miktrotik.388114/ invalid@example.com (Risky) Risky
However I have done my networking with mikrotik as it does a few cool things such a CAPSMAN for the multiple access points you need in an old house made of granite. If I use the digital voice I probably need to use their Fritz!Box to sort that. Has anyone used one of them in bridge more so I can keep the routing on miktrotik?]]> Tue, 11 Nov 2025 19:18:37 +0000 https://forums.bit-tech.net/index.php?threads/close-thread.388064/ https://forums.bit-tech.net/index.php?threads/close-thread.388064/ invalid@example.com (numanoid) numanoid Since installing and setting up a y70 screen my games keep crashing to desktop' the whole thing is doing my head in, any ideas, thanks]]> Thu, 06 Nov 2025 13:22:20 +0000 https://forums.bit-tech.net/index.php?threads/vhs-to-pc-process.387859/ https://forums.bit-tech.net/index.php?threads/vhs-to-pc-process.387859/ invalid@example.com (gamesaregood) gamesaregood
Was wondering if anyone has done this and has any advise of what to purchase to get the best results?

I'm not really sure where to start, we currently have an old 14 inch TV with built in vhs player.

I was thinking I probably need to purchase a separate VHS player to connect it to my pc, maybe with a TV card to...

VHS to PC Process]]> 10 Tue, 04 Nov 2025 13:58:35 +0000 https://forums.bit-tech.net/index.php?threads/not-enough-usb-ports.388044/ https://forums.bit-tech.net/index.php?threads/not-enough-usb-ports.388044/ invalid@example.com (numanoid) numanoid I've just bought the hyte y70 screen, I connected everything up apart fron the usb connection' my gigabyte aorus pro ice x870e only has 2 usb ports and both are being used, any ideas guys, thank you....]]> 2 Mon, 20 Oct 2025 10:29:15 +0000 https://forums.bit-tech.net/index.php?threads/m2-cooling-heatsink-cautionary-tale.387924/ https://forums.bit-tech.net/index.php?threads/m2-cooling-heatsink-cautionary-tale.387924/ invalid@example.com (sandys) sandys I thought I'd have a go a fixing it, there are complaints all over the internet about the issue and the blame generally aimed squarely at Gigabytes feet, suggesting its the GPU release mechanism.

Enthusiasts report Gigabyte X870E Aorus Xtreme chipset temps...

M2 Cooling Heatsink - cautionary tale]]> 6 Sat, 18 Oct 2025 08:23:24 +0000 https://forums.bit-tech.net/index.php?threads/diagnosing-poor-battery-life-in-android-running-hot.387892/ https://forums.bit-tech.net/index.php?threads/diagnosing-poor-battery-life-in-android-running-hot.387892/ invalid@example.com (ElThomsono) ElThomsono
Has anyone advice on how to go about diagnosing this? I've taken a look at CPU-Z but frankly I don't know what I'm looking at. Is the getting hot definitely high CPU use or could it be a symptom...

Diagnosing poor battery life in Android, running hot]]> 24