Someone keeps informing my provider of an erroneous transfer. I've lived in a new place for almost 5 months and I've not seen a single bill because of this. I've had to make 3 separate complaints... that and they transferred the wrong meter for gas initially. SO I''m with you on this one... not sure if saving £4 a bill is worth all the ****ing about. The cynical person inside of me thinks this is the point... make it a job and a half and once your in, you wont change.
In contrast, my move from Npower to First Utility was simplicity itself. Went through one of the comparison sites to get £50 cash-back (paid about four months after I switched,) filled in the forms, got a few emails, rang Npower to confirm, sat back and waited. A few weeks later, I gave Npower my final reading and F:U my first reading and it was done. A few weeks after that Npower refunded the credit on my account. There was one teeny, tiny glitch: somehow, and I'm blaming the comparison site here, First Utility got a very skewed view of how much gas and electricity I use. To the tune of an email saying "based on our estimates, we have set your direct debit to £500 a month." Thankfully, that was easily sorted: First Utility lets you set your direct debit amount to anything you want without direct oversight, only overriding you if it sees that you're getting into considerable debt. A quick edit to £70 later and it's been fine ever since. A lot of providers (I'd think most, but don't have the data to back that up) link the tariff to you, not the property. I'm on a fixed deal, and if I move the fixed deal moves with me - and that can happen as many times as I move.
Went with Dali gas, phone was answered by a human being within 5 rings and she did not have an Asian accent. I had the necessary info to hand, annual Kwh and the gas meter point number and I will now be paying less than I did last year. Not much I admit but every little help. New fixed term just wait for switch over to complete and no doubt will wait forever for the couple of hundred quid I am in credit with British Gas to be returned. Oh and Npower have still not contacted me which is not surprising with only a 39%customer service rating. Lucky escape there I'm thinking. Thanks for all your advice guys.