I'm thinking about buying a 7980XE, when inquiring on one such opportunity I asked about warranty as with such an expensive (at least to someone like me) CPU, we want warranty as it's for business use. However the seller doesn't have an original receipt and was given a "warranty replacement receipt" as his first CPU died. I have cut out the details but I wanted to know if I could use this incase I needed warranty support during the period it is covered?
For an intel cpu you can check using this: https://supporttickets.intel.com/warrantyinfo Put in some numbers and it'll tell you whether it's in warranty and then you can arrange it via that as well from memory, was a very easy and smooth process the one time I've done it.
I had a look on their website: https://www.intel.co.uk/content/www/uk/en/support/articles/000006160/services.html What information do I need to provide? The following information is required to process warranty requests: Proof of purchase Intel® Technology Provider Program membership number (if member) Your email address and telephone number Your shipping address Name of the product The system product code and serial number for Intel® Data Center Blocks (Intel® DCB) Server Systems Product part number Serial number or sSpec for boards or server products Batch number (FPO) and Serial number (ATPO) for processors Serial number/secure serial number for SSD products
Did you put in your cpu's information into the site I linked? Should say whether it's in warranty. Then you should be able to request an RMA from memory. You have to give some information such as address, email etc. But I only needed information that was literally on the cpu itself to get things started.
Unless the system has changed you don't need to submit a ticket, just put in the numbers it asks for and it tells you then and there?
The site should tell you once you've entered the numbers it requires. It has links to finding out where to find those numbers on the same page.
