Just had the mouse just over 6 months now. Sqeaking scroll button, could sort of live with that. Then the laser died! RMA it got a new one. Just unpack it now it not charging. Did a bit research on the mamba Apparently it has quite alot of problem with it. I am worried once the warranty finish in oct I am left with dead mouse! Or do I get new warranty with the RMA? For mouse that cost £££ it not very well built!
Hm. A lot of people complain about Razer's products dying on them, or being poorly built, but I have had no issues with my Lycosa or Lachesis yet. Razer's QC seems a little... sketchy.
I would guess you'll get a new warranty on the replacement as it is a different physical item. In some countries companies just extend the warranty I think. The squeak is a pain, but easily fixed. Mine started squeaking after about 2 months. This video details the fix. http://www.youtube.com/watch?v=PstjxLJX9rc Even if your new mamba's laser works perfectly, some mice just wanna squeak so have the video ready
Did that with mine. Popped the shell off and a couple of squirts of ACF-50 cured the squeak. TBH, the best people to ask about Warrenty issues would be Razer themselves: http://warranty.razerzone.com/ http://www.razersupport.com/index.php?_m=tickets&_a=submit
Thanks guys Not impress with the mouse at the moment. I mean mouse is great when it working. But build quailty!!! On £100 mouse.
51lver and Silver51. Just made my brain go "Abuh?" But yes, Razer seem to have a troubled past with build quality. It's a shame, because I love their products. I have the Lachesis for a mouse (perfect for long, thin fingers under a claw/finger grip) and a Lycosa Mirror (Nothing special, I have to say, but comfortable to type on, lights up okay and looks pretty good. Live macros are cool, too.) as well as a Razer Vespula mat. I do like this mat, though. The wrist rest is comfortable, and the Control side is perfect for me.
