Hi CCL people. I think I might have ordering issue as well. It shows the "You have free shipping available on your account!" banner, but no "Free next day delivery" option when doing Checkout. Anyone can help?
If you select next day delivery it should come up with a cost of £0.00 instead of £8.00 etc. Is that working?
Hopefully we will manage to get this one sorted, looks to be something getting lost between the forums and our shop system.
I'm having the same issue lately. My free shipping is missing. It doesn't even display on the banner next to my user name
Hi Nealieboyee, Worked out whats going on with this one and Liam has hopefully fixed it. If you try again it should now be showing just fine. Let me know if you have any trouble. Regards, Tom.
Can take up to a couple of hours for everything to get in sync, normally it takes less than 30 mins for the accounts to be linked and working.
Drop me a PM with your email address on and I will take a look, might need to get one of the web guys to double check everything.