I went to PC world today with my i-pod which kept freezing and things and it also had lots of scratches on . i had the advanced cover so they gave me a brand new 20 gig i-Pod without even looking what was wrong with it. Didnt even have to give then the charger, headphones or box back lol Ice
WoW If only id ever been so lucky , im on my 5th ipod , bcus i dont take card of them and break thm , drop them in sinks , (yes , full with water ) , and down stairs and on floors , anyway mine used 2 freeze , a simple hold of middle select button and menu 4 around 5 seconds sorts that , ive had 2 fly mine off to apple in holland a few times , and have also run in with insurance , i love my ipod , they only get replaced cus i dont love it enough , and like to kill it!