Will get onto it. Paste will have been sent by Royal Mail so there is a chance it has gone AWOL in the post, I will just arrange to get this re-sent out for you, will see if I can arrange for it to be sent by a recorded service. Will let you know once I have looked into everything and get back to you.
another week has gone by and still no response from anyone at CCL...either on the forum or to my pm's. quote from Adrian "We made some changes to our support services recently including an investment in software that should help us track interaction. I think the software is working well most of the time " ....doesn't seem to be working at all. Can some one tell me who I need to phone to get this resolved?