1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Storage Cant get 3tb drive to show in Win7 x64 or NAS

Discussion in 'Tech Support' started by S1KO85, 30 Sep 2012.

  1. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
    Hi,

    After some help here guys.

    Bought a NAS yesterday (Netgear Ready NAS Duo v2 RND2000) when I put my existing HD in (1.5TB NTFS formatted), it kept saying 'Corrupt Boot' in the Raidar application that came with it. I spoke to netgear support who said it was because the disk already had data on it. Since I didn't want to lose the data i bought a new Western Digital 3tb drive that was on their compatibility list: the Caviar green (WD-30EZRX).

    this time it tried to set up and said that it would be updating and take about an hour - 15 mins later it just sat their with 'corrupt boot' again. I waited 2 hours in case it was part of the process and then called their support again. Went through some reset to factory settings etc but no real help. they did suggest trying to format NTFS in my desktop.

    my desktop is based around a Asus P8Z68-V Gen3 with a 2500k with Win7 x64 ultimate on a vertex 2 ssd. I had two other drives in the system and recently picked up a 256gb samsung SSD (all works fine.)

    when I plug in the 3TB drive through the SATA bays in my corsair 800D. it won't show in Windows. when I look for it in the Disk unlocker app that came with the motherboard to use 3TB drives, it won't show there either.

    When I look in the Bios it shows that something is connected, but has no name (just blank) and says it is 0.0GB. Same if I try to do a clean install of Windows.

    I am trying to format it to NTFS so I can try it in the NAS

    Anybody got any ideas?
     
  2. deathtaker27

    deathtaker27 Modder

    Joined:
    17 Apr 2010
    Posts:
    2,238
    Likes Received:
    186
    Have you checked if it comes up under disk management?

    Start -> Right click Computer -> Manage -> Disk Management

    Do you have another machine you could plug it into ?
     
  3. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
    No, it doesn't show. I only have the NAS and it wasn't working in that...
     
  4. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
    It does show as 'ATA device' in device manager - but it also says no drivers are installed...
    :eyebrow:
     
  5. tehBoris

    tehBoris What's a Dremel?

    Joined:
    30 Jan 2011
    Posts:
    616
    Likes Received:
    25
    Up to a a year or two ago (this has probably changed) most disk controller didn't support drives over 2TB sizes. have you tried connecting with both the SATA2 and 3 controller?
     
  6. RichCreedy

    RichCreedy Hey What Who

    Joined:
    24 Apr 2009
    Posts:
    4,698
    Likes Received:
    172
    bios update maybe?
     
  7. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
  8. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
    Bios is 3304 which is pretty recent. Certainly nothing mentioned in the new one about increased support.

    I was under the impression that if the OS/Hardware did not support the disk, it would just show as a smaller device?
     
  9. RichCreedy

    RichCreedy Hey What Who

    Joined:
    24 Apr 2009
    Posts:
    4,698
    Likes Received:
    172
    no you shouldn't need to mess with the jumpers, but you might need to get one of those highpoint 620 pcie sata cards
     
  10. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
    really don't want to buy anything else. looking online it seems as though most people can get it working on my MB with little issue...
     
  11. RichCreedy

    RichCreedy Hey What Who

    Joined:
    24 Apr 2009
    Posts:
    4,698
    Likes Received:
    172
    it is possible for the drive to be faulty, have you tried a different sata cable?
     
  12. S1KO85

    S1KO85 What's a Dremel?

    Joined:
    13 Aug 2012
    Posts:
    43
    Likes Received:
    0
    Yep. I am going to try it on the esata cable as well...

    The drive does seem quite loud when it spins up...a similar sound to a fan spinning with your finger on the centre...not that I do that...:worried:

    luckily I live just round the corner from Novatech where I bought it (and the NAS). I would like to be sure before I go down that route...
     
  13. narwen

    narwen narwen

    Joined:
    6 Aug 2010
    Posts:
    387
    Likes Received:
    12
    the m/b supports large hard drives. if it clicking a lot then its probably faulty,
     
  14. Andy Mc

    Andy Mc Modder

    Joined:
    23 May 2002
    Posts:
    1,743
    Likes Received:
    133
    Novatech are pretty good, just go back to them with it and they can test it while you wait (at least they have done in the past for me at their portsmouth store).
     

Share This Page