Notebooks ASUS X553MA touchpad not working

Hi Guys, i just bought a second hand ASUS Laptop from ebay and i cant get the Touchpad working. in device manager it only shows in "show hidden devices" and it has a yellow tag on it. if i try to install drivers it says it already has the best drivers installed. Any ideas people? or do i send the Laptop back and get a refund.? Thanks in advance.!!
Running Windows 10

 

What operating system is it running?

 

its running win 10

 

Ok, I'd start with the BIOS update from here followed by the drivers. Also, check in BIOS make sure the touchpad isn't disabled or something ridiculous. If it doesn't work after that, send it back.

 

Hi, thanks for the reply. the guy who sold it said it worked fine before he reset windows to ship to me

 

Make sure you've checked the simple stuff, that it's enabled, function f5 or something, also enabled in the bios.

 

yes its enabled in the BIOS and tried function f9

 

Download and install the ATK driver here first, then download and install the touchpad drivers.