I don't know, you live in the U.K so your return policy seams to be ubber complicated due to laws. Here, I just right-up the manufacture and set am RMA, or return/exchange, which, in the case of Dell, pays everything. For a return, Dell e-mail you a pre-paid shipping label, which you just print, and tape with transparent tape on the box over the old one. For RMA, Dell will allow you to keep the monitor that you have, while they send a replacement monitor, where inside, you'll see a pre-paid shipping label. Just swamp the monitors, and stick the pre-paid shipping label over the old one. And call the appropriate mail carrier to come and pick it up. DO NOT RMA if you have any problem on Day 1. Return it. This applies to everything, anywhere: Exchanging the monitor, will not reset the return date or warranty date back to 0. It's best to return anything and re-order it. So, in Canada and U.S, it's worth a shot. But, unless you have a physical store, you guys it's complicated from what I can get. Better get the ASUS, of you want to play it safe.