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News Best Buy 'admits' to selling trojan infected goods

Discussion in 'Article Discussion' started by CardJoe, 18 Jan 2008.

  1. CardJoe

    CardJoe Freelance Journalist

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  2. mikeuk2004

    mikeuk2004 What you Looking at Fool!

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    I guess they need to print on the box "trogens included" :) the not so informed will be like wow, its got a trogen, it must be beter than the other brands because theres dont have trogens included. :)
     
  3. HellRazor

    HellRazor What's a Dremel?

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    Boy am I glad I don't work for them anymore....this would have been yet ANOTHER headache because someone else screwed up....
     
  4. Brett89

    Brett89 Minimodder

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    hopefully we get a fry's here in the near future, until then, it's a necessary evil, them and their "Dynex" quality products.
     
  5. supermonkey

    supermonkey Deal with it

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    If you sell a picture frame with a banner on the box that reads, "Trojans included," you'll probably end up with folks thinking that the frame is only suitable for a certain type of photo. :blush:

    -monkey
     
  6. steveo_mcg

    steveo_mcg What's a Dremel?

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    Can't see it selling well in greece, once bitten and all that.
     
  7. The_Beast

    The_Beast I like wood ಠ_ಠ

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    That's why I hate Best Buy
     
  8. HourBeforeDawn

    HourBeforeDawn a.k.a KazeModz

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    well although insignia is a best buy brand name the products are not produced by best buy but by a third party so really this isnt BB fault but that manufacture but of course people wont go that far they will just look at the last person they saw which would be the seller... oh well..
     
  9. D B

    D B What's a Dremel?

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    It's not that they sold it, it's what they're not doing once they found out about it
     
  10. HourBeforeDawn

    HourBeforeDawn a.k.a KazeModz

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    alright straight from the horses mouth, here is an update on this...

    NEW UPDATE: Insignia 10.4-inch Digital Photo Frame



    Earlier this month, it came to our attention that some of the Insignia 10.4-inch LCD
    Digital Photo Frames (model # NS-DPF10A, SKU # 8483866) were contaminated by a virus
    during the manufacturing process. We are posting updates at
    http://www.insignia-products.com/ to keep the public informed and are currently
    connecting with our customers who may have been impacted.

    We have worked hard to provide the best solution for our customers. Because
    customers load and share files to these frames in many different ways, we're
    providing one-on-one support to make sure that each customer can access the solution
    that best meets their needs. Customers should call Insignia customer care at (877)
    467-4289.

    Included on the Insignia Web site are a few key facts:

    * Not every frame was contaminated by the virus.
    * This virus only affectscomputers running a Windows operating systemand will only
    be initiated if the digital picture frame is connected to a PC via a USB cable.
    Customers who have not connected the frame to a PC, or those who have updated
    anti-virus software should be fully protected.
    * The virus cannot infect memory cards, digital cameras or USB flash drives that are
    connected to or inserted in the frame.

    Again, please direct customers to Insignia customer care at (877) 467-4289. If a
    customer in your store has questions, you may direct them to the Geek Squad who have
    also been alerted to the situation and can provide guidance on next steps.

    Ensuring that our customers are satisfied and have a quality product is of utmost
    importance to us. This model has been discontinued and we are making changes to our
    quality assurance and quality check process to help ensure a situation like this is
    not repeated.

    Please direct all news media inquiries to the Best Buy Public Relations department
    at 612-292-NEWS or newscenter@bestbuy.com.
     
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