Windows BSOD driver problem in XP and Win 7

Discussion in 'Tech Support' started by koinek, 5 Nov 2009.

  1. koinek

    koinek What's a Dremel?

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    Hello all,

    I've got a self-built machine that I recently upgraded. I was running XP until this past Sunday when I switched over to Win 7.

    On both systems I've got a critical error in windows that basically sends me to a BSOD before the computer restarts. When I log back in to Windows, both versions have told me that the error is related to drivers. However, it does not tell me which driver caused the error.

    I don't really know what to do because the error is very very random and I'm not sure of what triggers it. The error recovery suggests removing individual pieces of hardware and seeing what happens but considering the randomness of the event, it's not very plausible. I was hoping the Win 7 upgrade would eliminate it but: :(

    Any help would be very much appreciated. Here are my system specs:
    * Intel Core 2 Duo E7500 @ 2.93 Ghz
    * Asus P5KPL-AM/PS
    * 4.00 GB (I really can't remember the brand or speed right now)
    * Gigabyte Radeon HD 4350 (installed after XP error but before Win 7)
    * SB Audigy 2 ZS Gamer Soundcard (this card worked fine on my pre-upgrade machine)
    * Coolermaster 450V power supply

    Win 7's Windows update tells me that all my drivers are up to date.
     
  2. dark_avenger

    dark_avenger Minimodder

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    i'd try downloading the latest creative and ATI drivers.
    it's best not to let windows install it's own drivers for these as it will decrease performance and can cause issues.
     
  3. koinek

    koinek What's a Dremel?

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    My creative and ATI drivers are up to date.

    Actually, I have a strong suspicion that it is the on-board soundcard's drivers that are causing the problem. Is there a way that I can identify disable it? (Device manager does not distinguish between the two).

    Gah, I just wish there was an error log I could look at and identify the driver causing issues. :wallbash:
     
  4. dark_avenger

    dark_avenger Minimodder

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    if your not using the on board sound the best place to disable it is in Bios
     
  5. Mechh69

    Mechh69 I think we can make that fit

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    You can try looking at the event viewer it may help and in your bios you need to cut off the auto rebooting so that you can get a look at the code the BSOD gives you. Hopefully the computer is writing the event in the event log. You can get to the event log by right click on my computer, then select manage, choose event viewer,(its under system tools) then look at the System events. This may help you but not sure if it records the BSOD events. Hope it helps.
     
  6. koinek

    koinek What's a Dremel?

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    I can't seem to find an option for disabling the onboard audio from the BIOS. I can only find one to disable the onboard LAN.

    I did this and found the Critical Error section which told me I've had 5 of the same type in the last 7 days. The source is Kernel-Power. Beyond that I can't seem to identify any more. Would a screenshot help? Is there another way to export the data?

    Also just want to add:
    Thank you so much for the help thus far! It gives me hope! :)
     

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