"Scottish telco Thus has accused BT of breaking competition laws -- or at best of "fantastic inefficiency" -- over its broadband migration and upgrade procedures. The case began when Thus, owner of ISP Demon, heard from potential customer Tina Weston. She had tried to move to Demon's broadband service, but was ultimately turned down when BT Wholesale -- the division of BT which owns the UK's telecoms infrastructure -- found that her house was too far away from the local exchange (ADSL will not work consistently if the premises are more than 5.8km away from an exchange). Thus believes this was a little odd, given she was an existing BT Broadband customer." http://news.zdnet.co.uk/story/0,,t269-s2127172,00.html
