Hi wondering if some of you could help. My parents got an ipad 3 and nokia lumia 820 for christmas and birthday respectively and neither are able to use their btconnect email successfully. ipad: Can reveive email but not send email, using a variety of settings from bt customer support it either says ...rejected name.lastname from server or ...rejected name.lastname from server as server does not support relaying. Lumia 820: can only get email via the internet rather than as a mail account (live tile) so you have to keep going online and typing in password which I am told is a nightmare. If you need any specific details let me know. Thanks!