My car got hit by a motorbike while parked. They've left an insurance company name, policy number and a client refer number, but no contact details or registration! I gave the numbers to my insurer, who say that lots of companies use that name and the numbers look odd and they think they are fake. BUT the young girl that hit me apparently visited several neighbours houses trying to track down the owner of my car, which doesn't sound like somebody who would then leave fake details. Sadly none of the neighbours got contact details or a registration. Anyone know an insurance company that use this format (from the note): Premier Bike Policy No / Client Ref 41134 / 004705 There are about 8 companies that have a "premier bike" arm so that bit doesn't help! Long shot I know, but my insurers really can't be arsed to try!
You could try Aviva, looks to be a broker product they offer, link. Not sure if they'll speak to you if you're not the policyholder mind.
A little off topic but props to her for leaving a note if it turns out to be genuine - there are far too many people these days that wouldn't bother.
Its up to them to try otherwise you could go through the small claims process to recoup costs of doing it yourself for a start. Threaten with legal action as its their job to handle from both sides. Id also threaten to go through your own insurance, the idea o paying out themselves may be the only motivation they need.
Send a mail to all 8. Your Client no. soandso , policynr. soandso caused an accident, please settle. If all's well you'll get 7 denials and one Bingo.
Left a letter with all the neighbours, last night got a call from an unknown number. Some nice chap that heard the crash and took pictures from his bedroom window...bike in-bedded in my car, licence plate and everything. Suffice to say he'll be receiving a nice bottle of wine!