It would appear my employer wants to take action against me, for spending too much time in the toilet of all things. A bit of background, I work in a call centre taking in bound calls giving advice on consumer law issues on behalf of Citizens Advice. The work is outsourced to another company, whilst I have said their name in previous threads I'm not going to in this one which is the company I work for. The issue is we are being clocked watched all the time. We are allowed 12 minutes each on top of our normal breaks to goto the the toilet. So in essence thats a visit to the toilet 3 times in one day. Sometimes one requires longer than 4 minutes per visit and I fall into that category sometimes. Some of it is to do with the Arthritis I have in my knee and it means I can stay sat down in one place for too long without needing to get up and move around. There are other times when you've had a ranty caller and need to take some time to chill get some water etc. For the last 4 months I've been a total of 3.3% total personal time as they call it, and we are only allowed a total of 3% - so they are arguing over 0.3%. It used to be much higher but I have greatly reduced the time I take but I really can't knock it down any further. They seem to want us to basically not use the facilities - but I refuse to sit here desperate for a leak/dump/in pain because a few calls needs answering. Work are now asking for a doctors note, which I can't get as it's not considered an emergency appointment and my GP can't see me for 6 - 8 weeks ! Just wondering if anyone has any experience on this at all ?