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Windows Cannot install programs - Win 7 64-bit

Discussion in 'Tech Support' started by krazykid035, 9 Dec 2013.

  1. krazykid035

    krazykid035 Entrepreneur

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    Hello. I am trying to install Google SketchUp and I keep getting this error:

    An error occurred in PreBootstrapper.
    [Could not run setup.exe]


    I tried an sfc /scannow file checker command and it came back fine. I also defaulted the registry for .EXE file associations. Ran as administration, scanned for viruses, tried installing in safe mode... nothing is working.
     
  2. Pookie

    Pookie So this is permanence, love's shattered pride.

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    Anti Virus stopping it from running? Try disabling whatever you are using.
     
  3. bdigital

    bdigital Is re-building his PC again

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    Maybe try right clicking your install and selecting run as administrator. Should sort it.

    Sent from my GT-I9505 using Tapatalk
     
  4. Corky42

    Corky42 Where's walle?

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    Check you have updated Windows, specifically any service packs for .NET
    And check there aren't to many files in the Windows Temp folder.
     
  5. krazykid035

    krazykid035 Entrepreneur

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    I had ESET disabled and already tried the run as administrator. Cleared TEMP folder and tried different download sources. Hmm
     
  6. suragh

    suragh Derp

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    This if you haven't already. Give Windows update a try or, repair your .net applications.
     
  7. Pookie

    Pookie So this is permanence, love's shattered pride.

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    Does the google exe file run ok on another PC? Also can you run any other installers ok?
     
  8. krazykid035

    krazykid035 Entrepreneur

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    Other installers have been acting strange. Typically MSI ones will start to extract, then just disappear and nothing else happens. I have the latest windows update (which did have an update for .net framework). But it still is giving me the error. I do not have another computer to test the install. Just an ipad.
     
  9. Corky42

    Corky42 Where's walle?

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    Anything logged in the Windows event logs ?
     
  10. matt_lumley

    matt_lumley You're only supposed to...

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    Sounds like a virus to me,remove drive and scan in another pc?
     

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