hello, This is a big photocopier/printer. I have just migrated a network to use a couple of new server etc. This was running fine on the old server, is running fine on the new server, except cannot pick "drawer 3" or "drawer 4" for your paper source - trying to choose them and it gives you the message "tray not installed" - anyone any idea how to install the tray/drawer? Physically, it is installed and shut. Im guessing there is something I have missed somewhere. Thanks as ever.
Some noob suggestions from me: Were there pre-existing settings only allowing print jobs to those trays from a selected IP range/mac address? i.e. Currently, where I work, only I and a select few others can print from tray x on y printer because we use that drawer/tray to print cheques. Allowed users are determined by username, password, and originating IP and MAC address (admittedly a little redundant). Therefore it's possible something like the above was set up previously (to save printing on A3, or in colour or w/e), but everybody was put on the 'allow' list? Also, a valid option is just the old "on and off again"?
i figured it out! you have to manually choose the configuration for the drawers/feeds so that it matches the physical make up of the printer. so I had to make the little picture of the printer match the real life printer. Fun fun. Thanks TSB
I used to hate Canon photocopiers. Our first colour copier was a Canon with the massive Fiery unit dangling off the side - I think it used to run a Linux variant, IIRC. It was a horribly temperamental machine - any more than a couple of copies at a time and it used to jam, and always in the same place - on the drum. More swear words were shouted at that one copier than any other piece of equipment in the whole building (granted, it was me doing much of that swearing, but then I was the one who was always called to fix it) I can only hope for your sanity, Margo, that Canon copiers have improved in the intervening ten years
