Sorry, I just need to get this off my chest..... I purchased a new car on Wednesday. A 2004 Civic Type R, which I am very pleased with. However, the dealer I bought it from was a tight wad and it had no tax on it. No problem I thought, I'll just buy it online when I get home. I insured it with Churchill online before I went to pick it up so thought it would not be a problem. Turns out you need the V5 to buy car tax online. I only have the little slip saying I am the new owner. So, I have to go to the post office. Turns out I need an insurance certificate to get tax from the post office. Ok, I'll just call Churchill and ask them to fax or email me a cover note. Nope - "we don't have the facility to issue cover notes". So I have to wait for original documents to arrive in the post. Honestly how awful is this system? Why is stuff like this so difficult?? I am doing everything possible to tax the car - but I have to suffer because of crappy service from insurance companies and risk being prosecuted for not displaying a tax disc.