Change of address

Discussion in 'SCAN Computers - Pre Sales Support' started by Mister_Tad, 10 Apr 2017.

  1. Mister_Tad

    Mister_Tad Super Moderator Super Moderator

    Joined:
    27 Dec 2002
    Posts:
    11,235
    Likes Received:
    267
    I'm trying to change my postal address in my account, but upon trying to update I get the message "An account with this email address already exists, please login to this account instead"

    Except I'm not changing my email address, just postal address :eyebrow:
     
  2. davidm

    davidm Member

    Joined:
    30 Jun 2007
    Posts:
    170
    Likes Received:
    8
    Please can you contact Customer Services either here or by the Live Chat on our home page, and we'll sort this for you.

    Thank you
     
  3. Mister_Tad

    Mister_Tad Super Moderator Super Moderator

    Joined:
    27 Dec 2002
    Posts:
    11,235
    Likes Received:
    267
    I didn't even know there was a live chat... I'm used to "HI I'M CHATBOT 4000 PLEASE TALK TO MEEEEE" flashing up in my face on other sites where there's a live chat available :D

    Apparently I had another account with the same email, from >10 years ago, and it was breaking things. Sorted now.
     

Share This Page