computer issues after replacing a melted psu....

Discussion in 'Tech Support' started by fathazza, 29 Sep 2008.

  1. fathazza

    fathazza Freed on Probation

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    Hey guys,

    a couple of weeks ago we had a major power issue in the house, some faulty wiring was earthing against the metal enclosure inside a plug socket. (and trip switches were broken too)
    In short my antec Neopower 480W decided to self immolate with a nice puff of noxious gases...

    I replaced it with a corsair HX 620W.
    Everything seemed fine, although my system has started to crash at least a couple of times a day (running vista) and is running at higher temps than it was before. (E6600 at stock is running at 54-57 degrees at idle!)
    Im also for some reason getting only 10fps in source engine games (but company of heroes and trackmania both run fine).

    Is there a hardware reason why the source engine would cause more of a problem?

    I guess the first thing to do is reinstall windows to rule that out but i dont have the time right now.

    and finally, just how broken does something have to be for your average home insurance claim? Given, if it is hardware related, the crashing is intermittent?

    my network port on my xbox 360 seems to have bitten the dust too, could that have been caused by the same thing?
     
  2. GoodBytes

    GoodBytes How many wifi's does it have?

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    You know what, muy old computer was an AMD Athlon XP 2500+ with the nForce 2. It was using the Antec True Power. The PSU burned out, and since that day the system never worked like it was before. It probably over Voltages the motherboard and/or CPU and perhaps other components when it burned.

    Intel CPU has a feature where when it over heats it slows down, so you really have to make sure the CPU is cool.
    Perhaps the thermals paste of the CPU dried , try replacing it.
    If that doesn't help, re-install Windows or load it back from an Vista Backup made image (Vista Business/Enterprise or Ultimate only).

    You could ask your insurance (I guess, I never did such a thing), but usually it means that your fees may go up.
    Is your computer on a REAL power bar (not power splitter, if it's thin and light its a power splitter). A good power bar should cost around 50-60$ Canadian/US. It should be big, and heavy (for a power bar).
     
  3. fathazza

    fathazza Freed on Probation

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    ill have a look at the thermal paste and reseat the hsf, if i get a chance, this weekend...

    It was connected to a belkin surge protector...

    * The SurgeMaster is properly connected, with no adapters, to the main power line**
    * The Surge Master is connected to an earthed socket, and that the light “earthed or protected”*** in switch on.**
    * The electrical device is properly connected, with no adapters, to the SurgeMaster**
    * No SurgeMaster is daisy chained with other SurgeMaster or any other power strips or surge protectors or UPS**
    * No SurgeMaster is at risk of contact with any liquid**

    are the things that are neccessary for a claim... to go ahead.
    i know sweet f.a. about electronical stuff...

    Seeing as my ring mains was earthing on the house (and the trip switch wasnt working), would that mean that i would fail the 2nd requirement of it being connected to an earthed socket?
    I also had two monitors and my amplifier connected to the surge protector and they seem fine (and were on at the time the power failed).

    The house insurance people already hate us as our house likes falling apart (were currently complaining about the crappy repair work they had done last time - loss adjustors are basically cheapskate gits) so i doubt the cost of a computer added to the rest would make too much of a difference.
     
  4. Pygo

    Pygo Rick Relixed

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    Sounds like you need to sue for faulty wiring.
    The surge strips warranty I doubt covers faulty household wiring, but it IS supposed to protect against surges. Which is most likely what happened there.
    All it wanted on item 2 was that it to be connected to an earthed socket. Doesn't say anything about properly working sockets. just that their blinky lights glow the right way.

    I'd file a claim with Belkin. The whole computer keeps rebooting, ever since the incident. So, tell them you need a whole new one as the current one is faulty.

    And threaten the insurance with a lawsuit if they refuse to fix anything. You have faulty wiring, which easily means the house could burn down. When it does, it could mean an even bigger lawsuit against your insurance agency.
     
  5. fathazza

    fathazza Freed on Probation

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    aye, thing is nothing else connected to the surge adapter died... can it happen that way, that one thing dies and the rest survive?
    or is it more likely to be a fault in the antec psu (of 2004 vintage that have a bit reputation for blowing up?)

    I could always try it on with antec under the defective products act tbh

    ps, you should change your sig to include the fact i was reffering to astrum ;)
     
  6. Pygo

    Pygo Rick Relixed

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    Yes, different components have different tolerances. I've had excellent experience with Antec PSUs, though I've seen none from 2004. Since you say those had a rep for blowing up, I'd think it's more the PSUs fault. But technically the surge bar should cover the damages, since that is after all their claim.

    As far as the defective products act, I've no idea what it is since I'm from over the pond (Canada, as you know.) Maybe see if Antec will cover the damages too. Of course if one finds out about the other, a cat fight may occur.

    As far as my sig goes, show me the lines before and after, and I'll look at updating my quote. :)
     
  7. fathazza

    fathazza Freed on Probation

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    well ive just sent my surge protector jobby into belkins claims department.

    On closer inspection the entire top of brick was covered in hairline fractures in the plastic...Must have been some serious stuff going on in there!
    [​IMG]

    [​IMG]
     
  8. Pygo

    Pygo Rick Relixed

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    Yup,
    I've seen APC surge bars with one end (power inlet end) completely chared, almost like it was in a fire.
     

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