Call up newegg and see what they say....Easier to just get a new one instead of trouble shooting it....
Ok my post didnt post...Blasted thing..... Easiest thing to do is ship it back and get a new one....Its almost impossible to trouble shoot a pump without being able to see it.....Save yourself the time and get a new one or just unseal the tank and chunk the sucker in favor of a new inline pump Edit: wtf howd it end up above the first post??
I was pumped to get my Aquarius 2 watercooler, I don't do heavy gaming, and my computers is actually underclocked, so I was sure that the cooler would be enough to keep things chilly in there. I bought a new case, painted it all up, modded the crap out of it, drilled holes in the top for the Rad got everything good to go. hooked up my aquarius kit, watched it hum nicely, it lit up, the tubes filled with water and the little extra can on the back went about empty. my CPU was immediatly so hot it couldn't stand it and shut down. I thought maybe I had it seated wrong, so I checked that, then I thought I had it hooked up wrong, checked that, then maybe a hose was pinched, checked that....I dunno what's going on. so I took all the hoses off, and started running them not connected to anything, as it turns out, NO water is moving through the pump, none is going through the water block on the CPU, nothing, the pump is not moving any water at all. nothing is blocked, I can blow through it and the water and air moves perfectly fine. this means sadly that my pump is shot completely the last thing I have that I'm not sure about is the voltage coming through my board. I had the pump hooked up through the motherboard just like it shows, I thought MAYBE that line is 9v instead of 12, and that is the problem, I dunno how to check or anything, can someone give me a guess or something. if my pump is shot, what do I do? it was shot right out of the box, but now the box, all the other stuff that it came in is gone, I can't even send it back.
Where did you buy it from, I'm sure that you have recourse with the supplier; the goods arn't fit for the purpose, and you HAVE to fit them in order to find that out. However, to check if the pump is non functional.... It should have a blue LED in one corner which should turn on. Also, its got a small white rotor on it, and you should be able to see that spin. Have you got a threepin - 4 pin adapter? If so, run it off that to check the motherboard.
Not too sure on that pump, if it's mains voltage, bung a plug on it and throw it in the sink to test. You should be able to remove the impeller to check for blockages, although there shouldn't be anything there. Just a thought.
Sorry phoenix, I looked it up now! Do you know if that res comes apart at-all, or is that asking for trouble?! I'll butt-out now!
the blue light comes on the pump spins, but no water moves. I ordered it from NewEgg and they won't give refunds on it, they only give exchanges and only if it comes exactly the way I got it, unortunately my GF accidently chucked the box and left over bits, she thought they were trash. the pump and the res. are one and the same, it has a secondary res just to keep it full, but I know a lot of people just pull that off.
Kong: the thing is sealed Right, well if the motors spinning then there is one of several problems: 1. No water in the main res/pump enclosure 2. Airlock around the pump rotor (try shaking it abit) 3. Its flowing fine and you've not mounted the CPU cooler right Oh and you've not inadvertantly blocked the flow somewhere else have you?
I've shaken it, nothing seems blocked. I tried it without the cpu block even being mounted, just letting the water flow into from the rad, nothing happens. I've tried it fully disconected from the system, nothing happens. there are no blockages anywhere else in the system either, I can blow air cleanly through it, water as well, very lightly with nothing even slowing it down. I can even blow gently into the pump like I was the pump blowing out and get water to flow back out like it was the pump moving it.
I have the Aquarius set and remember that when I mistakenly connected it as pump-rad-block-pump, it couldn't get the flow going. Check the order of the bits and make sure its the right way round.
OK, I don't want to sound rude, or ungrateful, because this is one of the most helpful forums on earth, but, it seems as though no one really reads the post before they do. haddy, if you remember back I said that they won't take it unless it's in it's original package, which is now gone. I dun really wanna spend 120 dollars on a new watercooling kit just to get a pump, and I've already spent the money on this one, I'd like to do everything I can to see if it can get working before I move on to another solution. pheonix, yeah the wite thing is spinning, you can like, look inside and see it spinning pretty good, not terribly fast, but it's going around. when it's hooked up fully to the system there is an occasional bounce of water that maks the two little floating foam balls shake a little, and once in a blue moon about ten drops of water will trickle out of the cpu block if I leave the hose off, the rest of the time though it just sort of sits there with nothing moving. I've trouble shot it down as far as I can and it seems to be the pump, everything else works fine with water moving through it when powered by my lungs or gravity, the pump just will not move water, it's the exact opposite of my grampa. I tried shaking it a bit, to no avail, should I maybe shake a little harder or something? is there some way I can see if there is a blockage in the pump?
Just a guess here but since the pump runs off dc could the wires be connected the wrong way round? That would cause it to run backwards and it likely would not move any water since the impeller is shaped to pump in one direction only.
I didn't think of that, I think that it's keyed so you can't put it on the wrong way, but I will absolutely check that first thing when I get home. /edit.....errr....just a thought, let's say I did hook it up the wrong way, would that ruin the motor?
If the white thing is spinning there is no blockage How about contacting thermaltake, going over newegg's head, and asking them for a straight swap, pump unit for pump unit. I mean newegg should atleast say yeah sure, because they could put the unit into a fresh box, give you a replacement and send it back.
I don't think connecting it up the wrong way shouldnt do any damage in the brief time it takes to test it.
