I am wondering if anyone on this board has had any dealings with XCase (http://www.xcase.co.uk) because I'm interested in buying some mobile racks for HDDs (http://www.xcase.co.uk/hotswap-stoarge-kit-p/hddkit-xx-500.htm) for a NAS build. Contacted them about shipping to Western Australia, but they haven't responded.
I've never had any problems with Xcase. They're great people to deal with and will bend over backwards to help you
bought several cases from them and cant say ive ever had an issue never had to deal with thier support but sales service was very good.
The only time I've ever had to deal with them directly has been when I'm making a request for more stock of a case, or asking them to get me a different model of case or something like that. As I've said, they've never been anything but helpful!