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(Does not support this Operating Sytem: WNT_10.0P_64)

Discussion in 'Software' started by kuroidoragon, 7 Aug 2019.

  1. kuroidoragon

    kuroidoragon Member

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    I have a Asus TUF Z370 Pro-Gaming motherboard on Windows 10
    when I try to install the latest version of my drivers for the various features & components etc
    it keeps telling me (Does not support this Operating Sytem: WNT_10.0P_64)
    How do I fix this & get the latest drivers installed ?

    I have tried googling it & found nothing usefull yet
     
    Last edited: 7 Aug 2019
  2. RedFlames

    RedFlames ...is not a Belgian football team

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    Which drivers? Also are the off the disk that came with the board or the ones off ASUS' site [or direct from intel or wherever]
     
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  3. kuroidoragon

    kuroidoragon Member

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  4. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    First: double-check that you downloaded the Windows 10 64-bit versions of the drivers, rather than the Windows 10 32-bit versions.

    Second: check that your drives are set to AHCI and not IDE in the BIOS. I don't know why that breaks Asus' installers, but it does.

    Thirdly: if the drivers you've downloaded have an asussetup.exe and a setup.exe, run setup.exe and ignore asussetup.exe.
     
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  5. RedFlames

    RedFlames ...is not a Belgian football team

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    I meant is it a specific driver that you're having problems with - chipset, audio, or are you having problem with all of them.

    EDIT: Also, what @Gareth Halfacree said plus:

    Fourthly: Try the intel drivers from intel themselves.
     
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  6. kuroidoragon

    kuroidoragon Member

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    Yes they are the windows 10 64 bit versions
    How do I check if my drives are to AHCI & not IDE ?
    I have tried both setup.exe & asassetup exes niether work

    I have a quick flick through to see which ones do the message described in original post above

    I am having problems with
    Lan Drivers
    Sound Drivers
    VGA Drivers even though no one uses them I checked anyway

    How & where do I get them from intel ?
     
  7. RedFlames

    RedFlames ...is not a Belgian football team

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    if you're not sure what to look for on the intel site -

    Ethernet driver - https://downloadcenter.intel.com/do...k-Adapter-Driver-for-Windows-10?product=36773
    Chipset - https://downloadcenter.intel.com/download/28182/Chipset-INF-Utility?product=125903

    You'll only need the GPU divers if you're using the integrated GPU, but if you are then they're here - https://downloadcenter.intel.com/download/28991/Intel-Graphics-Windows-10-DCH-Drivers?product=80939

    Audio is a little trickier as it depends on whether you need the old legacy HDA driver or the newer UAD driver. It's a bit of a minefield.
     
    Last edited: 7 Aug 2019
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  8. kuroidoragon

    kuroidoragon Member

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    and they are for my motherboard ? just couldnt see my board mentioned there
     
  9. RedFlames

    RedFlames ...is not a Belgian football team

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    They're not explicitly for your motherboard, but they are for the model of Intel Ethernet controller [I219-V] and for the chipset [Z370] used by the board.

    If those drivers also have a tantrum, then something is definitely not right somewhere.
     
    Last edited: 7 Aug 2019
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  10. kuroidoragon

    kuroidoragon Member

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    ahhhh ok I will download those ones then & install the lan ones for now thank you
     

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