Sold some stuff on eBay and send it all off as you do, however one person is complaining that they haven't recieved their goods. All the others I sent t the same time got to their respective buyers OK except this one. Now like an idiot I didn't send them recorded delivery so have no proof that they have been recieved or not. So, do I just leave it and risk them complaining about me to eBay if they genuinely haven't recieved the goods, or do I give them a refund leaving me out of pocket? Are Paypal's or eBay's buyer protection valid in this situation? Please help, I'm not sure what to do. But don't just say keep the cash without a reason as I'm an honest guy.