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Memory Error when using Dual Channel

Discussion in 'Tech Support' started by lilgoth89, 14 Apr 2016.

  1. lilgoth89

    lilgoth89 Captin Calliope

    12 Mar 2011
    Likes Received:
    so i decided to upgrade the RAM in my Asus Maximus V Gene.

    i picked up a 2x 8GB dual channel kit, and went about installing it as normal.

    however when i use dual channel mode i get no output at all ( error 55 Memory Not Installed )

    when i use single channel it boots and runs fine and both memory sticks work.

    have i been a pleb and forgot something REALLY obvious ?
  2. Chairboy

    Chairboy I want something good to die for...

    10 Jun 2004
    Likes Received:
    Are they banked slots?
    Do you need to put them in the banks of the same colour rather than adjacent slots? e.g both in red or both in black?

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