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Free next day delivery for bit-tech members

Discussion in 'CCL Computers' started by Liam @ CCL, 18 May 2010.

  1. Tom @ CCL

    Tom @ CCL AKA: Yewen

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    Its on the big feature list we still need to add to our new checkout. :)

    Will get sorted in the next couple of weeks.
     
  2. Zaim

    Zaim New Member

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    Wow I must have completely missed this, Nice one CCL

    Edit: I've followed the steps and still get charged delivery when ordering.

    ?
     
    Last edited: 6 May 2011
  3. Otis1337

    Otis1337 aka - Ripp3r

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    cant get the free postage to work.. any help? trying to buy a laptop for my dad, but no luck

    Orded, but had to pay full price for next day, seems to be broken after the new site updates :(
     
    Last edited: 6 May 2011
  4. Yorkie

    Yorkie Active Member

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    Yep currently not working on the new site unfortunately, email your order numbers to custservice@cclonline.com with a link to this topic and we will get it sorted.

    Cheers :)
     
  5. shaffaaf27

    shaffaaf27 The budget builder

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    stillnotworking!
     
  6. Yorkie

    Yorkie Active Member

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    Send your order number to the customer service email in the post above with a link to this thread and they will sort a refund for the postage.

    not an elegant way but one that works for the moment :p
     
  7. JoeK

    JoeK Member

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    Hi Yorkie, which delivery method should i pick to get a refund on the p&p?
     
  8. Yorkie

    Yorkie Active Member

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    Choose the next day delivery, then either pm me the order number or email through to custservice@cclonline.com with your order number and a link to your Bit tech account.
     
  9. GeorgeK

    GeorgeK Swinging the banhammer Super Moderator

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    Is this still the case for getting free next day delivery. Also do I want to select "Next Day (Tomorrow)" (currently showing up as £5.99) - if so, who will deliver it (what company) ?

    Cheers
     
  10. Yorkie

    Yorkie Active Member

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    Unfortunately still the case, and yes please choose the one that says tomorrows date, also if it doesn't mention a courier it is likely that City-Link Will be the couriers.
     
  11. GeorgeK

    GeorgeK Swinging the banhammer Super Moderator

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    Hmmm - that puts me off a little. I've not had great experiences with citylink in the past. If it had been DPD I would have been happier as I've only ever had good experiences with them (and their texts giving 1hr delivery slots!)
     
  12. Yorkie

    Yorkie Active Member

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    what items are you trying to buy, send me a screen shot of your basket via PM
     
  13. SDeshmukh

    SDeshmukh New Member

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    Just to check, are we still best off phoning up and ordering if we want to get the free next day delivery directly (rather than through a refund of shipping charges)?
     
  14. Yorkie

    Yorkie Active Member

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    Indeed it is the easiest way at the moment, just mention this thread and my name (Dave) and it should be sorted there and then :p
     
    GeorgeK likes this.
  15. GeorgeK

    GeorgeK Swinging the banhammer Super Moderator

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    PM sent, cheers
     
  16. jimmyjj

    jimmyjj Member

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    Hi there,

    Can not get free delivery to work on my account. Have linked my correct username and e-mail and no joy.

    If you could have a look please as I would like to place an order.

    Thank you.
     
  17. anotherusername

    anotherusername New Member

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    From messages above it looks like it's broken and you have to contact them directly. I've also set up an account correctly (AFAIK) but I had to select free economy delivery (not in a rush anyway this time, but if I was I'd try phoning to place order). Didn't want hassle of paying for next day and then having to claim refund (and have risk there would be a problem in getting it).
     
  18. jimmyjj

    jimmyjj Member

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    I received an email from CCL today. Free delivery for web ordering is suspended with no indication of when (if) it will be resumed.

    I was told they will honour free delivery if you place your order over the phone.
     
  19. jimmyjj

    jimmyjj Member

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    Received another e-mail today saying that free postage on internet orders should now be improved and working again!
     
  20. anotherusername

    anotherusername New Member

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    Good news :) Just put something into my basket to test this out and it comes up with "You qualify for free next day delivery for bit-tech members!", so it indeed seems to be fixed. Took a long time but better late than never ;)

    I've emailed them to ask if they will upgrade my existing order to next day so it'll arrive before I'm out of the country (others will be at home to receive delivery but I don't trust them to properly check it for damage!)
     

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